You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment.
In your letter
- Describe the problem with the equipment
- Explain how this problem is affecting your work
- Say what you want the shop or company to do
Dear Sir or Madam,
Three months ago I purchased a Dell laptop from your store. Unfortunately, the product has suddenly stopped working and is now totally unusable. I really need this laptop to complete my work as I work from home and I am hoping you will replace it soon.
In relation to the specifics of the problem, the laptop screen does not show anything except a black screen with some red dots on it even though the laptop seems like running. It worked just fine the day before yesterday but is dysfunctional right now. I have checked the battery, power connection and tried to realise from the sound of the laptop that the problem is with the monitor. My purchase number is 2558745 and I am attaching a copy of my receipt.
I am a freelancer and have a few running projects that I need to finish before the end of this month. If my laptop does not work, I am unable to work. Besides, I have important files, software and in-progress project instructions on this laptop which means I am stuck without them.
Since I have a valid warranty and I need this device fixed immediately, I am hoping you would repair it within the next three days or replace with a new one and transfer the data.
I hope to hear from you soon.
Yours faithfully,
Monica Smith
Grammar and spelling errors:
Line 9, column 180, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ce with a new one and transfer the data. I hope to hear from you soon. Yours f...
^^^^^^
Transition Words or Phrases used:
besides, but, if, really, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 11.0 5.05154639175 218% => Less conjunction wanted
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1059.0 937.175257732 113% => OK
No of words: 231.0 206.0 112% => OK
Chars per words: 4.58441558442 4.54256449028 101% => OK
Fourth root words length: 3.89854898053 3.78020617076 103% => OK
Word Length SD: 2.53190877027 2.54303337028 100% => OK
Unique words: 136.0 127.690721649 107% => OK
Unique words percentage: 0.588744588745 0.622605031667 95% => More unique words wanted or less content wanted.
syllable_count: 317.7 290.88556701 109% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 50.0890179802 44.8134815571 112% => OK
Chars per sentence: 88.25 76.5299724578 115% => OK
Words per sentence: 19.25 16.8248392259 114% => OK
Discourse Markers: 2.33333333333 4.34317383033 54% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.176417271337 0.216113520407 82% => OK
Sentence topic coherence: 0.0641945151361 0.0766984524023 84% => OK
Sentence topic coherence SD: 0.038317236833 0.0603063233224 64% => OK
Paragraph topic coherence: 0.0902059460216 0.12726935374 71% => OK
Paragraph topic coherence SD: 0.0211032941134 0.0580467560999 36% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 9.28 8.71597938144 106% => OK
dale_chall_readability_score: 7.72 7.59969072165 102% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.