You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter for the shop or company which supplies the equipment.
In your letter
• Describe the problem with the equipment
• Explain how this problem is affecting your work
• Say what you want the shop or company to do
Begin your letter as follows:
Dear Sir or Madam,
Dear Sir or Madam,
I am writing to complain about a malfunctioning digital camera I purchased from you on 12th March 2017.
Although I have followed all the directions in the manual, I find that the camera does not focus or zoom properly, meaning that is not fit for purpose. I have emailed and phoned your store several times to complain, but nobody has taken ownership of the problem so far.
This issue has led to me frequently receiving complaints from my clients unsatisfied about unfocused photographs, which potentially erodes the reputation I have established as a skilled photographer.
I therefore ask you to issue an immediate refund of the price (my receipt is attached) onto the credit card that I paid with. I am also requesting you to send a courier to collect the camera from my home address, as I am reluctant to use the regular mail to return it to you in case of further damage.
Would you kindly reply me in writing by return, conforming that these steps will be taken, and that the refund and collection are planned to go ahead, with the anticipated dates.
I have been your loyal customer for the past three years, and I am confident that you will take all steps to keep my custom.
Kind regards,
Hamed Hajinia
Transition Words or Phrases used:
also, but, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1032.0 937.175257732 110% => OK
No of words: 219.0 206.0 106% => OK
Chars per words: 4.71232876712 4.54256449028 104% => OK
Fourth root words length: 3.84690116678 3.78020617076 102% => OK
Word Length SD: 2.69519363358 2.54303337028 106% => OK
Unique words: 140.0 127.690721649 110% => OK
Unique words percentage: 0.639269406393 0.622605031667 103% => OK
syllable_count: 318.6 290.88556701 110% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 24.0 16.3608247423 147% => The Avg. Sentence Length is relatively long.
Sentence length SD: 47.1192341005 44.8134815571 105% => OK
Chars per sentence: 114.666666667 76.5299724578 150% => OK
Words per sentence: 24.3333333333 16.8248392259 145% => OK
Discourse Markers: 2.66666666667 4.34317383033 61% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.189918286282 0.216113520407 88% => OK
Sentence topic coherence: 0.0680069295626 0.0766984524023 89% => OK
Sentence topic coherence SD: 0.0377195575199 0.0603063233224 63% => OK
Paragraph topic coherence: 0.0852400432387 0.12726935374 67% => OK
Paragraph topic coherence SD: 0.0358258967461 0.0580467560999 62% => OK
Essay readability:
automated_readability_index: 12.9 8.37731958763 154% => OK
flesch_reading_ease: 55.58 70.7449484536 79% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 11.5 7.45979381443 154% => OK
coleman_liau_index: 10.33 8.71597938144 119% => OK
dale_chall_readability_score: 9.15 7.59969072165 120% => OK
difficult_words: 60.0 41.2886597938 145% => OK
linsear_write_formula: 14.5 8.62886597938 168% => OK
gunning_fog: 11.6 8.54432989691 136% => OK
text_standard: 12.0 8.15463917526 147% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.