You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment in your letter.
• Describe the problem with the equipment
• Explain how this problem is affecting your work
• Say what you want the shop or company to do
Dear Sir or Madam,
First of all, I am writing to inform you about a problem that I recently discovered in my notebook.
I bought a notebook from your store six months ago and it was being announced as the most efficient, faster and highly recomended computer to execute all programs used by a gamer. Despite my doubts, I checked the information about it and got convinced that this was the best equipment to develop my work because I am a designer, so I work with a lot of heavy softwares.
However, on Monday, in this week, I was not able to use the keyboard fully. A couple of numbers and letters are not working when I press them. Being as good as new, the notebook should not do this and it is making me waste precious time because I will have to send a report for a new client by Saturday. This issue with computer must be solved sooner that the week end. On Tuesday I tryed to use your phone to give instructions on what to do, but it took more than twenty minutes to get an answer and gave up.
Therefore, I would be grateful if you could send a technician to help me out and repair my keyboard until Thursday. If you could not send me someone, please, indicate the nearest shop that can fix him and I will deliver it myself right away.
Hopefully you will give the attention that this problem deserves.
Yours faithfully,
Richard Simmons
Transition Words or Phrases used:
but, first, however, if, so, therefore, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 9.0 4.92783505155 183% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 44.0 32.9175257732 134% => Less pronouns wanted
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1117.0 937.175257732 119% => OK
No of words: 252.0 206.0 122% => OK
Chars per words: 4.43253968254 4.54256449028 98% => OK
Fourth root words length: 3.98428260373 3.78020617076 105% => OK
Word Length SD: 2.45188968727 2.54303337028 96% => OK
Unique words: 157.0 127.690721649 123% => OK
Unique words percentage: 0.623015873016 0.622605031667 100% => OK
syllable_count: 342.9 290.88556701 118% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 47.7687572234 44.8134815571 107% => OK
Chars per sentence: 93.0833333333 76.5299724578 122% => OK
Words per sentence: 21.0 16.8248392259 125% => OK
Discourse Markers: 4.33333333333 4.34317383033 100% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.235916535049 0.216113520407 109% => OK
Sentence topic coherence: 0.0767027171023 0.0766984524023 100% => OK
Sentence topic coherence SD: 0.0389725222291 0.0603063233224 65% => OK
Paragraph topic coherence: 0.119691649974 0.12726935374 94% => OK
Paragraph topic coherence SD: 0.0380105840761 0.0580467560999 65% => OK
Essay readability:
automated_readability_index: 9.9 8.37731958763 118% => OK
flesch_reading_ease: 67.08 70.7449484536 95% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 8.41 8.71597938144 96% => OK
dale_chall_readability_score: 7.87 7.59969072165 104% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.