The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Essay topics:

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The pie charts compares the rates of customers who visited the Parkway Hotel about its service in 2005 and 2010.

Overall, most people felt either satisfactory or poor about the hotel’s service in 2005 while in the next five years, their rates were mostly positive.

In 2005, satisfactory, which constitutes 45% and poor, which makes up 21%, show that the customers’ service of the hotel was average respectively. On the contrary, five years later, the service improved a lot as it can be clearly seen in the figures for good (39%) and excellent (17%), which were the highest proportion.

Five years later, green and blue, which stands for good and excellent responses, makes up the vast majority of the chart, at about 39% and 28% respectively while red, which is marked as very poor responses, only constitutes 4%. The proportion for two other counterparts, which are satisfactory and poor, witnessed a considerable fall by 10%-20% relatively.

Votes
Average: 8.4 (1 vote)

Comments

Transition Words or Phrases used:
while, on the contrary

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.0 86% => OK
Auxiliary verbs: 1.0 1.00243902439 100% => OK
Conjunction : 8.0 6.8 118% => OK
Relative clauses : 8.0 3.15609756098 253% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 4.0 5.60731707317 71% => OK
Preposition: 16.0 33.7804878049 47% => More preposition wanted.
Nominalization: 2.0 3.97073170732 50% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 807.0 965.302439024 84% => OK
No of words: 156.0 196.424390244 79% => More content wanted.
Chars per words: 5.17307692308 4.92477711251 105% => OK
Fourth root words length: 3.53411884305 3.73543355544 95% => OK
Word Length SD: 2.90436968168 2.65546596893 109% => OK
Unique words: 98.0 106.607317073 92% => More unique words wanted.
Unique words percentage: 0.628205128205 0.547539520022 115% => OK
syllable_count: 234.9 283.868780488 83% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 1.53170731707 65% => OK
Article: 3.0 4.33902439024 69% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 3.0 3.36585365854 89% => OK

Performance on sentences:
How many sentences: 6.0 8.94146341463 67% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 26.0 22.4926829268 116% => OK
Sentence length SD: 36.393299139 43.030603864 85% => OK
Chars per sentence: 134.5 112.824112599 119% => OK
Words per sentence: 26.0 22.9334400587 113% => OK
Discourse Markers: 3.66666666667 5.23603664747 70% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.168861760829 0.215688989381 78% => OK
Sentence topic coherence: 0.098495253439 0.103423049105 95% => OK
Sentence topic coherence SD: 0.0912273532376 0.0843802449381 108% => OK
Paragraph topic coherence: 0.1285992027 0.15604864568 82% => OK
Paragraph topic coherence SD: 0.081774474269 0.0819641961636 100% => OK

Essay readability:
automated_readability_index: 15.9 13.2329268293 120% => OK
flesch_reading_ease: 53.55 61.2550243902 87% => OK
smog_index: 11.2 6.51609756098 172% => OK
flesch_kincaid_grade: 12.3 10.3012195122 119% => OK
coleman_liau_index: 13.0 11.4140731707 114% => OK
dale_chall_readability_score: 8.17 8.06136585366 101% => OK
difficult_words: 32.0 40.7170731707 79% => More difficult words wanted.
linsear_write_formula: 14.0 11.4329268293 122% => OK
gunning_fog: 12.4 10.9970731707 113% => OK
text_standard: 13.0 11.0658536585 117% => OK
What are above readability scores?

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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.