Example Letter You ordered an item from an online store and it has arrived damaged Write a letter to the retailer to complain In the letter Explain why you are unhappy Request a refund Make arrangements to return the damaged item

Essay topics:

Example Letter: You ordered an item from an online store and it has arrived damaged.

Write a letter to the retailer to complain. In the letter:

– Explain why you are unhappy

– Request a refund

– Make arrangements to return the damaged item

Dear Sir or Madam,

I am writing this letter to express my regret with regard to the laptop which I had ordered via online and received me yesterday.And it was fully damaged. Please find photos attached.

I was expecting, the delivery product would be perfect in his condition.When I opened the box I were totally shocked to see, it was not properly packed even which cause it to break. In addition to, charging cable connector socket was not found in it.

Now, I have my final year presentation next week, for which i have to prepare myself. I am running out of time, that's why i ordered online to save the time.Unfortunatley, it could not be happen according to plan.

After this bad experience i decided i will visit the electronics store later and will buy my required device. For the time being, i have managed another laptop for my presentation .

I request you to return full amount in my bank account immediately. Also advise me, can i send back damaged item to your office address?

I am waiting for your kind & swift responce.

regards,

Musa

Votes
Average: 8.7 (35 votes)

Comments

Grammar and spelling errors:
Line 3, column 130, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: And
...ed via online and received me yesterday.And it was fully damaged. Please find photo...
^^^
Line 9, column 73, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: When
...oduct would be perfect in his condition.When I opened the box I were totally shocked...
^^^^
Line 9, column 252, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e connector socket was not found in it. Now, I have my final year presentation n...
^^^^^^^^^^
Line 15, column 113, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: that's
...epare myself. I am running out of time, thats why i ordered online to save the time.U...
^^^^^
Line 15, column 123, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...lf. I am running out of time, thats why i ordered online to save the time.Unfortu...
^
Line 15, column 157, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Unfortunatley
...s why i ordered online to save the time.Unfortunatley, it could not be happen according to pl...
^^^^^^^^^^^^^
Line 17, column 27, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...g to plan. After this bad experience i decided i will visit the electronics st...
^
Line 17, column 37, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... After this bad experience i decided i will visit the electronics store later ...
^
Line 17, column 180, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...naged another laptop for my presentation . I request you to return full a...
^^
Line 23, column 89, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...ccount immediately. Also advise me, can i send back damaged item to your office a...
^
Line 23, column 138, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ck damaged item to your office address? I am waiting for your kind & swift respo...
^^^^
Line 27, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Regards
...ting for your kind & swift responce. regards, Musa
^^^^^^^
Line 27, column 9, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... your kind & swift responce. regards, Musa
^^^^

Transition Words or Phrases used:
also, if, so, in addition, with regard to

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 16.0 26.3917525773 61% => OK
Nominalization: 5.0 3.85567010309 130% => OK

Performance on vocabulary words:
No of characters: 899.0 937.175257732 96% => OK
No of words: 186.0 206.0 90% => More content wanted.
Chars per words: 4.83333333333 4.54256449028 106% => OK
Fourth root words length: 3.69299088775 3.78020617076 98% => OK
Word Length SD: 2.80610692592 2.54303337028 110% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.688172043011 0.622605031667 111% => OK
syllable_count: 277.2 290.88556701 95% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 50.2783916476 44.8134815571 112% => OK
Chars per sentence: 81.7272727273 76.5299724578 107% => OK
Words per sentence: 16.9090909091 16.8248392259 101% => OK
Discourse Markers: 3.72727272727 4.34317383033 86% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 13.0 2.54639175258 511% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.109931567415 0.216113520407 51% => OK
Sentence topic coherence: 0.0323471565847 0.0766984524023 42% => OK
Sentence topic coherence SD: 0.0447999590969 0.0603063233224 74% => OK
Paragraph topic coherence: 0.0513799651712 0.12726935374 40% => OK
Paragraph topic coherence SD: 0.0551733600961 0.0580467560999 95% => OK

Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 10.44 8.71597938144 120% => OK
dale_chall_readability_score: 8.76 7.59969072165 115% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

---------------------
Maximum five paragraphs wanted.
Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.