Dear Sir,
I am writing this letter to inform you about the complaints we have been receving for reception area which has became an issue for visitors.We have to resolve the problems at the earliest as it may have a serious impact on our business and also afect our reputation among clients.
Visitors often complaint about the avalibility of the person at the desk which sometimes is not present and results in creating confusion among our clients.Along with this they have also raised concerns about information that has been passed which is often incorrect and creates unneccessary delay in their business.Reception area is the heart of our organisation as it is a central desk where all information should be avilable and also it must be the face of our oraganisaton where people can trust and we might be able to resolve thier problems without any ramifications.
We must act strongly to imrove the condition, firstly we should hire new people who should be aware of all information along with this they must have a good communication skill.Secondly we can provide brochure for self help and can have resources in rotational shifts which will ensure avialblity of person at reception.
Achieving these two task will not be difficult as we have a good structure to hire and train people.
Yours Faith fully,
Gunjan
Dear John,
Dear John,
I am writing this letter to draw your attention to serious problem of reception area which is complained by many patients.
We have to rectify this otherwise this will impact the hospital reputation.
The reason people complained for reception because they are not getting proper information for hospital. Also they complained about the availability of receptionist . Also the area near reception is not spacious. Visitors often complain for crowded space and unavailability of doctors. The appointment section in reception is also very slow as per the patients.
Firstly we should work as a team to improve these problems. We should have some rules and timing fixed for doctor's appointment . Secondly we should hire more staff for reception to make sure availability in 24/7 shift. We should train them on skills and communication as well. Thirdly we should expand the space near reception area so that it improves the visibility.
Hope these suggestions will help to improve the quality.
Yours faithfully
Neha
Grammar and spelling errors:
Line 3, column 112, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'become'.
Suggestion: become
...n receving for reception area which has became an issue for visitors.We have to resolv...
^^^^^^
Line 3, column 141, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: We
... which has became an issue for visitors.We have to resolve the problems at the ear...
^^
Line 5, column 157, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Along
...in creating confusion among our clients.Along with this they have also raised concern...
^^^^^
Line 5, column 317, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Reception
...es unneccessary delay in their business.Reception area is the heart of our organisation a...
^^^^^^^^^
Line 7, column 178, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Secondly
...ey must have a good communication skill.Secondly we can provide brochure for self help a...
^^^^^^^^
Transition Words or Phrases used:
also, first, firstly, if, may, second, secondly, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 11.0 7.48453608247 147% => OK
Auxiliary verbs: 13.0 4.92783505155 264% => Less auxiliary verb wanted.
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 10.0 3.85567010309 259% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1114.0 937.175257732 119% => OK
No of words: 222.0 206.0 108% => OK
Chars per words: 5.01801801802 4.54256449028 110% => OK
Fourth root words length: 3.8600083453 3.78020617076 102% => OK
Word Length SD: 2.91975296726 2.54303337028 115% => OK
Unique words: 130.0 127.690721649 102% => OK
Unique words percentage: 0.585585585586 0.622605031667 94% => More unique words wanted or less content wanted.
syllable_count: 345.6 290.88556701 119% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 9.13402061856 44% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 5.0 12.6804123711 39% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 44.0 16.3608247423 269% => The Avg. Sentence Length is relatively long.
Sentence length SD: 191.135553992 44.8134815571 427% => The lengths of sentences changed so frequently.
Chars per sentence: 222.8 76.5299724578 291% => Less chars_per_sentence wanted.
Words per sentence: 44.4 16.8248392259 264% => Less words per sentence wanted.
Discourse Markers: 10.2 4.34317383033 235% => Less transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.190910449736 0.216113520407 88% => OK
Sentence topic coherence: 0.105051871846 0.0766984524023 137% => OK
Sentence topic coherence SD: 0.0619297447596 0.0603063233224 103% => OK
Paragraph topic coherence: 0.101781698725 0.12726935374 80% => OK
Paragraph topic coherence SD: 0.070140787526 0.0580467560999 121% => OK
Essay readability:
automated_readability_index: 24.4 8.37731958763 291% => Automated_readability_index is high.
flesch_reading_ease: 26.82 70.7449484536 38% => Flesch_reading_ease is low.
smog_index: 13.0 3.82989690722 339% => Smog_index is high.
flesch_kincaid_grade: 20.5 7.45979381443 275% => Flesch kincaid grade is high.
coleman_liau_index: 12.72 8.71597938144 146% => OK
dale_chall_readability_score: 9.66 7.59969072165 127% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 28.5 8.62886597938 330% => Linsear_write_formula is high.
gunning_fog: 19.6 8.54432989691 229% => Gunning_fog is high.
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.