Write a letter of complaint to a company outlining a problem you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
Dear Sir/Madam,
My name is Sorena and I met your store at Shiraz yesterday, 23/06/2019 and I had a very unpleasant experience with one of your employees, Jacki Ching. I am writing to express my bitterness about his behavior.
Let me elaborate on what has happened. I went to the store to buy a computer for my son, Ario, who is 10 years old. I asked Jacki to give me some information about the computers’ specifications and prices. He did not pay any attention to my request and I asked another employee, Jeremy, for help, but Jacki came to me with anger and asked me to leave the store immediately. I left the shop in shock and without getting a computer for my son, which made me feel terrible.
I believe this is not the way that you want your brand being represented. I hope you would consider a customer service course for your employees. My goal is not to get Jacki fired but to change his manner toward customers.
I look forward to hearing from you.
Yours faithfully,
Sorena Ashkani.
Grammar and spelling errors:
Line 11, column 75, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... you want your brand being represented. I hope you would consider a customer serv...
^
Transition Words or Phrases used:
but, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 843.0 937.175257732 90% => OK
No of words: 181.0 206.0 88% => More content wanted.
Chars per words: 4.65745856354 4.54256449028 103% => OK
Fourth root words length: 3.66791821706 3.78020617076 97% => OK
Word Length SD: 2.79229164787 2.54303337028 110% => OK
Unique words: 116.0 127.690721649 91% => More unique words wanted.
Unique words percentage: 0.640883977901 0.622605031667 103% => OK
syllable_count: 258.3 290.88556701 89% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 43.0248636127 44.8134815571 96% => OK
Chars per sentence: 70.25 76.5299724578 92% => OK
Words per sentence: 15.0833333333 16.8248392259 90% => OK
Discourse Markers: 1.41666666667 4.34317383033 33% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.128693050254 0.216113520407 60% => OK
Sentence topic coherence: 0.0566474920113 0.0766984524023 74% => OK
Sentence topic coherence SD: 0.0612459014183 0.0603063233224 102% => OK
Paragraph topic coherence: 0.0942122904493 0.12726935374 74% => OK
Paragraph topic coherence SD: 0.055577759094 0.0580467560999 96% => OK
Essay readability:
automated_readability_index: 8.1 8.37731958763 97% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.16 8.71597938144 105% => OK
dale_chall_readability_score: 7.08 7.59969072165 93% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 70.2247191011 out of 100
Scores by essay e-grader: 6.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.