Dear Sir/Madam,
I am Vajira Kalupahana and a regular customer of your shop. I am writing this letter to complain to you about the poor quality of your product as well as the customer service.
I purchased a Sony flat screen LED TV from your shop last week. When I check it at home, the picture quality was so poor, and it was not in the expected level. So, I called your customer service center, and they gave me instructions to check the color settings of the TV. I checked the color settings, and nothing was wrong with that. Then I called again and explained the situation. They just ignored me and said, “we will come and check it tomorrow.” Five days have been passed since the last call, and nothing has happened yet. My brother who is an electrical engineer just observed the issue and mentioned that this a manufacturing fault with the color guns.
I am expecting an immediate action from you. Either you should replace my TV with a new one, or you should repair it within one or two days. I hope you are not going to lose a loyal customer. Also, I expect that you will provide proper instructions to your customer service team.
I look forward to hearing from you as soon as possible.
Yours faithfully,
VK
Grammar and spelling errors:
Line 3, column 177, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...roduct as well as the customer service. I purchased a Sony flat screen LED TV fr...
^^^^^
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...t as well as the customer service. I purchased a Sony flat screen LED TV fro...
^
Line 5, column 674, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...anufacturing fault with the color guns. I am expecting an immediate action from ...
^^^^^
Transition Words or Phrases used:
also, look, so, then, well, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 12.0 5.05154639175 238% => Less conjunction wanted
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1023.0 937.175257732 109% => OK
No of words: 223.0 206.0 108% => OK
Chars per words: 4.58744394619 4.54256449028 101% => OK
Fourth root words length: 3.86434787811 3.78020617076 102% => OK
Word Length SD: 2.53730833761 2.54303337028 100% => OK
Unique words: 136.0 127.690721649 107% => OK
Unique words percentage: 0.609865470852 0.622605031667 98% => OK
syllable_count: 306.9 290.88556701 106% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 5.0 0.463917525773 1078% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 35.5873885277 44.8134815571 79% => OK
Chars per sentence: 68.2 76.5299724578 89% => OK
Words per sentence: 14.8666666667 16.8248392259 88% => OK
Discourse Markers: 2.53333333333 4.34317383033 58% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.301666329744 0.216113520407 140% => OK
Sentence topic coherence: 0.0974675129015 0.0766984524023 127% => OK
Sentence topic coherence SD: 0.0729055148986 0.0603063233224 121% => OK
Paragraph topic coherence: 0.186801752342 0.12726935374 147% => OK
Paragraph topic coherence SD: 0.0871720155517 0.0580467560999 150% => OK
Essay readability:
automated_readability_index: 7.6 8.37731958763 91% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 8.75 8.71597938144 100% => OK
dale_chall_readability_score: 7.16 7.59969072165 94% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.