You had recently bought a new laptop. It is giving you troubles.
It is not working properly. You have called at the customer care centre but you
are not satisfied with the solution offered by customer care executive. Write a letter to the store manager.
In the letter describe what the problem is, why you are dissatisfied with the solution and
what you want the manager to do.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir,
I am writing this letter to express my displeasure with the resolution given by customer care executive for my laptop.
I bought a laptop of dell make from your riverside store on 15th June 2018 with two years of onsite warranty for all parts including display panel. Following purchase, I installed the software programs for word, power-point and music player application. For couple of days, it worked fine and did not find any issues at all.
Since last Saturday, laptop started to shutdown abruptly though battery was full charged. Initially, I thought it could be the software issues, thereupon, I uninstalled all the programs but problem remained the same. In order to find a solution, I contacted to helpdesk given on receipt and it was surprised to know that my laptop serial number was not enlisted in sold inventory. On further humble request, Mr James, a customer care executive agreed to listen my problem and advised to re-start the laptop which was already done by me. Further Mr. James declined to help and asked me to contact Dell engineering team. Obviously, the solution provided by executive did not relate to my issues and did not resolve the issue as well.
Therefore, I request you to send qualified engineer for repairing my laptop as it is still under warranty.
I am looking forward to hearing from you.
Yours faithfully,
TOM
Grammar and spelling errors:
Line 2, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir, I am writing this letter to express my d...
^^^^^^^^^^^^^^^^^^^^
Line 4, column 37, Rule ID: GOT_SHUTDOWN[1]
Message: Did you mean 'to shut down'?
Suggestion: to shut down
.... Since last Saturday, laptop started to shutdown abruptly though battery was full charge...
^^^^^^^^^^^
Transition Words or Phrases used:
but, if, look, so, still, therefore, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1144.0 937.175257732 122% => OK
No of words: 231.0 206.0 112% => OK
Chars per words: 4.95238095238 4.54256449028 109% => OK
Fourth root words length: 3.89854898053 3.78020617076 103% => OK
Word Length SD: 2.65747276632 2.54303337028 105% => OK
Unique words: 151.0 127.690721649 118% => OK
Unique words percentage: 0.65367965368 0.622605031667 105% => OK
syllable_count: 351.0 290.88556701 121% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 42.150757888 44.8134815571 94% => OK
Chars per sentence: 88.0 76.5299724578 115% => OK
Words per sentence: 17.7692307692 16.8248392259 106% => OK
Discourse Markers: 3.15384615385 4.34317383033 73% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.160023392269 0.216113520407 74% => OK
Sentence topic coherence: 0.0499577912283 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.0511365869152 0.0603063233224 85% => OK
Paragraph topic coherence: 0.102219653301 0.12726935374 80% => OK
Paragraph topic coherence SD: 0.0407947445872 0.0580467560999 70% => OK
Essay readability:
automated_readability_index: 10.8 8.37731958763 129% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 11.13 8.71597938144 128% => OK
dale_chall_readability_score: 8.92 7.59969072165 117% => OK
difficult_words: 65.0 41.2886597938 157% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.