You have received a bill from a mobile phone (cell phone) company for international call charges relating to a time when you did not use your phone for international calls
Write a letter to the company
• Complaining about this
• Giving your reasons
• Asking for the bill to be changed
Dear Sir or Madam,
I am writing this letter with regards to the international call charges that was debited from my credit balance on May 26th, 2020 with no justification.
Although I made no call outside the country on the said date, I was billed a total of N600 for a 4-minute call for no cogent reason. It was worrisome after several unsuccessful attempts to dial a local number, until I realised that my call balance had exhausted after I saw the debit alert message. To be honest, I am disappointed with this development especially with the high reviews gotten from potential customers over the years.
I had witnessed a similar case about a month ago, but with a different tariff plan. This made me deactivate the international call offer after I had migrated to Mtn Beta Talk, with the hope of getting better services. Unfortunately, there was a reoccurrence, and this time, it was double the initial call rate.
Having said this, I request that this case should be thouroughly reviewed and rectified. More so, I ask that my airtime should be reversed while necessary actions are taken to prevent future occurences.
Yours faithfully,
Chisom Maduka
Transition Words or Phrases used:
but, if, may, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 977.0 937.175257732 104% => OK
No of words: 197.0 206.0 96% => OK
Chars per words: 4.95939086294 4.54256449028 109% => OK
Fourth root words length: 3.74642080493 3.78020617076 99% => OK
Word Length SD: 2.85471510583 2.54303337028 112% => OK
Unique words: 126.0 127.690721649 99% => OK
Unique words percentage: 0.639593908629 0.622605031667 103% => OK
syllable_count: 304.2 290.88556701 105% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 40.1601792825 44.8134815571 90% => OK
Chars per sentence: 97.7 76.5299724578 128% => OK
Words per sentence: 19.7 16.8248392259 117% => OK
Discourse Markers: 2.3 4.34317383033 53% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.196058256139 0.216113520407 91% => OK
Sentence topic coherence: 0.0726004411176 0.0766984524023 95% => OK
Sentence topic coherence SD: 0.0523738149832 0.0603063233224 87% => OK
Paragraph topic coherence: 0.110586524787 0.12726935374 87% => OK
Paragraph topic coherence SD: 0.0381924166474 0.0580467560999 66% => OK
Essay readability:
automated_readability_index: 11.8 8.37731958763 141% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 11.49 8.71597938144 132% => OK
dale_chall_readability_score: 9.23 7.59969072165 121% => OK
difficult_words: 58.0 41.2886597938 140% => OK
linsear_write_formula: 14.0 8.62886597938 162% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.