You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
» explain why you are writing
» express concern about the missing card
» ask them what they intend to do
Dear Sir,
My name is Truong Nguyen, who is currently a customer of your bank service. I have received the bank’s letter to confirm the receipt of my new Mastercard. However, I did not find any card in the envelope when I received it on Tuesday from the shipping company. Therefore, I am writing this letter to inform you this situation and request the bank to check again.
For your information, I was informed to have my card on Monday by the receptionist. However, it was not until Tuesday that I received the envelope from the bank. Although, that delay seemed acceptable due to the overload of shipping service, but when I checked again, the envelope was ripped at the corner with no card inside. This is very concerned to me if there are any individuals took advantage of the card. Therefore, I am entitled to demand a revise and temporarily lock my bank account until the problem is clear. Since, I do not know whether this is the bank’s or shipping company’s fault, I suggest that you work with the shipping service to help solve this problem quickly.
I look forward to hearing from you soon.
Yours sincerely,
Truong Nguyen.
Transition Words or Phrases used:
but, however, if, look, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 965.0 937.175257732 103% => OK
No of words: 201.0 206.0 98% => OK
Chars per words: 4.80099502488 4.54256449028 106% => OK
Fourth root words length: 3.76529505866 3.78020617076 100% => OK
Word Length SD: 2.74277844407 2.54303337028 108% => OK
Unique words: 116.0 127.690721649 91% => More unique words wanted.
Unique words percentage: 0.577114427861 0.622605031667 93% => More unique words wanted or less content wanted.
syllable_count: 293.4 290.88556701 101% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 39.5281193864 44.8134815571 88% => OK
Chars per sentence: 80.4166666667 76.5299724578 105% => OK
Words per sentence: 16.75 16.8248392259 100% => OK
Discourse Markers: 3.08333333333 4.34317383033 71% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.384395745713 0.216113520407 178% => OK
Sentence topic coherence: 0.138726658034 0.0766984524023 181% => OK
Sentence topic coherence SD: 0.0778482397181 0.0603063233224 129% => OK
Paragraph topic coherence: 0.264041545491 0.12726935374 207% => OK
Paragraph topic coherence SD: 0.100475961639 0.0580467560999 173% => OK
Essay readability:
automated_readability_index: 9.6 8.37731958763 115% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 10.26 8.71597938144 118% => OK
dale_chall_readability_score: 7.65 7.59969072165 101% => OK
difficult_words: 41.0 41.2886597938 99% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.