You recently bought a laptop computer.
A few days later the laptop stopped working. When you took it back the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company's head office including the following information:
The problem with the laptop
what exactly happened whrn you returned to the shop
what you would like the customer service department to do
and any other relevant information
I am writig you to express my concern about purchasing new laptop computer.
I purchased the new laptop in your tore on 30.08.2016. Two days later it begun to freeze and did not work properly. I restarted the computer and tried to open my CD disk with my projects. The laptop refused to open any disk. Nothing was happened. During three days I was trying to work on new computer and open the CD disk, but my attempts resulted with same. The CD was not opened, although I used it in other devices.
I contacted your representative from store and he told me that it was a service desk job and gave me their contact numbers. I tried for several times to call them, but nobody answered. Then I found Service Desk address and went there. You can not imagine how unhappy I was to discover that my garanty card was inwalid. I contacted your representative from the shop again, but he denied me the replace that I was requested.
I am very disapointed with my purchase. Therefore I expect full refund or replace the laptop as soon as possible.
Your faithfully,
Mrs Rahimova Mehriban
Grammar and spelling errors:
Line 3, column 163, Rule ID: CD_DISC[1]
Message: Use simply 'CD'.
Suggestion: CD
...arted the computer and tried to open my CD disk with my projects. The laptop refused to...
^^^^^^^
Line 3, column 316, Rule ID: CD_DISC[1]
Message: Use simply 'CD'.
Suggestion: CD
...ng to work on new computer and open the CD disk, but my attempts resulted with same. Th...
^^^^^^^
Line 5, column 390, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...e from the shop again, but he denied me the replace that I was requested. I am very disa...
^^^^^^^^^^^
Line 7, column 41, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Therefore,
...I am very disapointed with my purchase. Therefore I expect full refund or replace the lap...
^^^^^^^^^
Discourse Markers used:
['but', 'so', 'then', 'therefore', 'as to']
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance in Part of Speech:
Nouns: 0.186046511628 0.220444632235 84% => OK
Verbs: 0.204651162791 0.167888034529 122% => OK
Adjectives: 0.0604651162791 0.0606518309736 100% => OK
Adverbs: 0.0604651162791 0.0506257000042 119% => OK
Pronouns: 0.162790697674 0.118615021944 137% => OK
Prepositions: 0.0837209302326 0.107062808482 78% => OK
Participles: 0.0279069767442 0.041066498444 68% => OK
Conjunctions: 2.6319035891 2.54303337028 103% => OK
Infinitives: 0.0325581395349 0.0385302599488 85% => OK
Particles: 0.0 0.00132118243153 0% => OK
Determiners: 0.046511627907 0.0714148451538 65% => OK
Modal_auxiliary: 0.0046511627907 0.0191574576366 24% => OK
WH_determiners: 0.0046511627907 0.00930345855455 50% => OK
Vocabulary words and sentences:
No of characters: 1089.0 1141.60824742 95% => OK
No of words: 195.0 206.134020619 95% => OK
Chars per words: 5.58461538462 5.53046319177 101% => OK
Fourth root words length: 3.73687570622 3.78085437643 99% => OK
words length more than 5 chars: 0.302564102564 0.284621296913 106% => OK
words length more than 6 chars: 0.230769230769 0.211203875043 109% => OK
words length more than 7 chars: 0.153846153846 0.133321485273 115% => OK
words length more than 8 chars: 0.0974358974359 0.0843313296314 116% => OK
Word Length SD: 2.6319035891 2.54303337028 103% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.584615384615 0.622163163488 94% => More unique words wanted or less content wanted.
Word variations: 54.390603176 62.8969750728 86% => OK
How many sentences: 16.0 12.9587628866 123% => OK
Sentence length: 12.1875 16.4300151701 74% => OK
Sentence length SD: 27.2871736123 44.7399317507 61% => OK
Chars per sentence: 68.0625 90.9928171075 75% => OK
Words per sentence: 12.1875 16.4300151701 74% => OK
Discourse Markers: 0.3125 0.613754768223 51% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.09278350515 191% => OK
Readability: 35.2644230769 37.5504026743 94% => OK
Elegance: 0.695652173913 1.13073093955 62% => OK
Coherence and Cohesion:
Essay topic to essay body coherence: 0.313849344547 0.331212695627 95% => OK
Sentence sentence coherence: 0.0586913877797 0.0927372745006 63% => OK
Sentence sentence coherence SD: 0.0811008735154 0.0736520305886 110% => OK
Sentence paragraph coherence: 0.519207806249 0.579516596996 90% => OK
Sentence paragraph coherence SD: 0.238550708956 0.180689518051 132% => OK
Sentence topic coherence: 0.109740369023 0.122183219658 90% => OK
Sentence topic coherence SD: 0.0907533373383 0.0765303033291 119% => OK
Paragraph paragraph coherence: 0.11264357256 0.211926503985 53% => OK
Paragraph paragraph coherence SD: 0.0943121945031 0.0737400523855 128% => OK
Paragraph topic coherence: 0.144764119476 0.203819188451 71% => OK
Paragraph topic coherence SD: 0.0985838452152 0.067151250289 147% => OK
Task Achievement:
Sentences with positive sentiment : 3.0 7.45360824742 40% => OK
Sentences with negative sentiment : 2.0 1.48453608247 135% => OK
Sentences with neutral sentiment: 11.0 4.0206185567 274% => Less neutral sentences wanted.
Positive topic words: 1.0 4.73195876289 21% => More positive topic words wanted.
Negative topic words: 0.0 1.03092783505 0% => OK
Neutral topic words: 7.0 2.56701030928 273% => OK
Total topic words: 8.0 8.32989690722 96% => OK
What are sentences with positive/Negative/neutral sentiment?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: This is not the final score. The e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.