You recently bought a piece of equipment for you kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
1- describe the problem with the equipment.
2- explain what happened when you phoned the shop.
3- say what you would like the manager to do.
Dear Sir or Madam,
I am writing to bring to your attention a faulty appliance for my new kitchen that I bought from your new shop where located in the city center.
The device is a new model of the kitchen`s mixers which released recently, and it is made by a reputable brand. However, when I have tried to cook on the highest speed, it did not work properly. The switched back the button of speed controller but it did not return to its original position. I switched it off immediately to return it to your shop.
Your shop team were not picking up my calls on several occasions. Lately, I have called directly your hotline to report the problem to your customer service department. One member of your staff promised me to take the appropriate action within a week, but nothing has been done till date.
I have a warranty contract with your shop on all purchased items, and your policy states that all faulty devices are covered. Therefore, I would ask that you address this matter personally with your after sales service department and ensure that it is treated in priority as soon as possible.
I look forward to the problem being resolved.
Yours faithfully,
Ayoub
Transition Words or Phrases used:
but, however, look, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 990.0 937.175257732 106% => OK
No of words: 208.0 206.0 101% => OK
Chars per words: 4.75961538462 4.54256449028 105% => OK
Fourth root words length: 3.79765784423 3.78020617076 100% => OK
Word Length SD: 2.56525414845 2.54303337028 101% => OK
Unique words: 135.0 127.690721649 106% => OK
Unique words percentage: 0.649038461538 0.622605031667 104% => OK
syllable_count: 302.4 290.88556701 104% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 42.6731765867 44.8134815571 95% => OK
Chars per sentence: 82.5 76.5299724578 108% => OK
Words per sentence: 17.3333333333 16.8248392259 103% => OK
Discourse Markers: 2.75 4.34317383033 63% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.202652702307 0.216113520407 94% => OK
Sentence topic coherence: 0.0645585389589 0.0766984524023 84% => OK
Sentence topic coherence SD: 0.0311092003215 0.0603063233224 52% => OK
Paragraph topic coherence: 0.0948677094127 0.12726935374 75% => OK
Paragraph topic coherence SD: 0.0362290918179 0.0580467560999 62% => OK
Essay readability:
automated_readability_index: 9.7 8.37731958763 116% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.03 8.71597938144 115% => OK
dale_chall_readability_score: 8.28 7.59969072165 109% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.