You recently bought a piece of equipment for you kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
1- Describe the problem with the equipment.
2- Explain what happened when you phoned the shop.
3- Say what you would like the manager to do.
Dear Sir or Madam,
I am writing to report a failure with my new appliance which I bought from your shop located in the city center one week ago.
The device is an electric blender. When I saw your offer on all kitchen items in the shop leaflet, I decided to buy a new blender to my wife. We tried to use it, but the speed switch got stuck and did not return to its original place. I switched off its power supply and tried to fix it without success at the end.
I have tried to call your shop on several occasions to report the problem, but nothing is done towards the problem till date. Customer service department had all details of the blender`s receipt during the last call and advised that problem will be fixed as soon as possible.
I have a warranty clause with your shop, and all faulty items are covered. I would therefore request that you address this matter personally with the customer service department, and that it is treated in priority by them. Either to fix the purchased blender or to send me a replacement.
I look forward to the problem being resolved.
Yours faithfully,
Ayoub
Grammar and spelling errors:
Line 9, column 289, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ed blender or to send me a replacement. I look forward to the problem being reso...
^^^^^
Transition Words or Phrases used:
but, if, look, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 927.0 937.175257732 99% => OK
No of words: 202.0 206.0 98% => OK
Chars per words: 4.58910891089 4.54256449028 101% => OK
Fourth root words length: 3.76996954942 3.78020617076 100% => OK
Word Length SD: 2.45129499894 2.54303337028 96% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.648514851485 0.622605031667 104% => OK
syllable_count: 278.1 290.88556701 96% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 4.0 0.463917525773 862% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 43.1807409488 44.8134815571 96% => OK
Chars per sentence: 77.25 76.5299724578 101% => OK
Words per sentence: 16.8333333333 16.8248392259 100% => OK
Discourse Markers: 2.33333333333 4.34317383033 54% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.159395918439 0.216113520407 74% => OK
Sentence topic coherence: 0.0498948656854 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.0420619454374 0.0603063233224 70% => OK
Paragraph topic coherence: 0.0772443396035 0.12726935374 61% => OK
Paragraph topic coherence SD: 0.0320192073484 0.0580467560999 55% => OK
Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 9.05 8.71597938144 104% => OK
dale_chall_readability_score: 7.56 7.59969072165 99% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.