You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager.in your letter
Describe the problem with the equipment.
Explain what happened when you phoned the shop.
Say what you like the manager to do.
Dear sir,
I am writing to complain about LG wash machine which I bought from your central branche on saturday of two weeks ago. It cost 60$ and the billing number is 54GO968 .But when I brought it home, I exactly began to install the machine accordance to its manuals. unfortunately It did not turn on.so, I checked all the details for several time but my efforts were fruitful. I needed it for my birthday party and I was in a hurry. That s why I decided to phone the company to get help or if its possible sent an installer to solve this problem.
I had phoned your customer support and was promised that the problems will be looked on the same day. However, one week has passed since the complaint was registered and still nobody has turned up. Is this the kind of service and support that your shop is famed for?
I am sure you understand the negative impact an unsatisfied customer can have on your business. I, therefore, asked you to settle this matter by sending a serviceman or if it is not possible, I request you to take the machine back and refund.
I look forward to your response to this matter.
Yours faithfully,
Saeed sabbaghi
Grammar and spelling errors:
Line 3, column 127, Rule ID: CURRENCY[1]
Message: The currency mark is usually put at the beginning of the number: '$60'.
Suggestion: $60
...e on saturday of two weeks ago. It cost 60$ and the billing number is 54GO968 .But ...
^^^
Line 3, column 164, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...st 60$ and the billing number is 54GO968 .But when I brought it home, I exactly be...
^^
Line 3, column 166, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: But
... 60$ and the billing number is 54GO968 .But when I brought it home, I exactly began...
^^^
Line 3, column 260, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Unfortunately
... the machine accordance to its manuals. unfortunately It did not turn on.so, I checked all th...
^^^^^^^^^^^^^
Line 3, column 327, Rule ID: MANY_NN[1]
Message: Possible agreement error. The noun time seems to be countable; consider using: 'several times'.
Suggestion: several times
...rn on.so, I checked all the details for several time but my efforts were fruitful. I needed ...
^^^^^^^^^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...to take the machine back and refund. I look forward to your response to this m...
^
Transition Words or Phrases used:
but, however, if, look, so, still, therefore, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 37.0 32.9175257732 112% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 950.0 937.175257732 101% => OK
No of words: 211.0 206.0 102% => OK
Chars per words: 4.50236966825 4.54256449028 99% => OK
Fourth root words length: 3.81127787577 3.78020617076 101% => OK
Word Length SD: 2.479067144 2.54303337028 97% => OK
Unique words: 140.0 127.690721649 110% => OK
Unique words percentage: 0.663507109005 0.622605031667 107% => OK
syllable_count: 292.5 290.88556701 101% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 34.9841233832 44.8134815571 78% => OK
Chars per sentence: 79.1666666667 76.5299724578 103% => OK
Words per sentence: 17.5833333333 16.8248392259 105% => OK
Discourse Markers: 4.41666666667 4.34317383033 102% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 9.0 7.41237113402 121% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.243574012017 0.216113520407 113% => OK
Sentence topic coherence: 0.0794272024255 0.0766984524023 104% => OK
Sentence topic coherence SD: 0.0438687275475 0.0603063233224 73% => OK
Paragraph topic coherence: 0.127390852072 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0442078108448 0.0580467560999 76% => OK
Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 8.52 8.71597938144 98% => OK
dale_chall_readability_score: 7.92 7.59969072165 104% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.