You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter•Describe the problem with the equipment •Explain what happened when you pho

Dear Sir / Madam,

I am writing this letter to complain about a micro oven that I bought from your retail store is located in Queens Street, Auckland.

While I was at the store, I was told that this microwave has state of the art technology and manufactured by a renowned brand. However, it is not true. When I started using it, both the heating mechanism and timer are not working as it supposed to be.

As soon as I realized the machine was faulty, I immediately called the customer care department. The executive has promised to send a technician to my resident to address the issue. Nevertheless, I have been waiting for three days and no improvement in my situation.

On that note, I would like to request you to interfere in this matter and aid me in either getting a replacement product or a full refund as soon as possible. On top of this, I also suggest you improve your customer care services by taking necessary actions.

Yours faithfully,
Sudheerkumar Motakatla

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 5, column 62, Rule ID: STATE_OF_THE_ART[1]
Message: Did you mean 'state-of-the-art'?
Suggestion: state-of-the-art
...ore, I was told that this microwave has state of the art technology and manufactured by a renown...
^^^^^^^^^^^^^^^^

Transition Words or Phrases used:
also, however, nevertheless, so, while, as to

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 4.0 3.85567010309 104% => OK

Performance on vocabulary words:
No of characters: 820.0 937.175257732 87% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 4.76744186047 4.54256449028 105% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 2.82380443655 2.54303337028 111% => OK
Unique words: 119.0 127.690721649 93% => More unique words wanted.
Unique words percentage: 0.691860465116 0.622605031667 111% => OK
syllable_count: 257.4 290.88556701 88% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 40.4896283016 44.8134815571 90% => OK
Chars per sentence: 82.0 76.5299724578 107% => OK
Words per sentence: 17.2 16.8248392259 102% => OK
Discourse Markers: 4.5 4.34317383033 104% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.169228163489 0.216113520407 78% => OK
Sentence topic coherence: 0.0519246364735 0.0766984524023 68% => OK
Sentence topic coherence SD: 0.0381337531542 0.0603063233224 63% => OK
Paragraph topic coherence: 0.0665083882346 0.12726935374 52% => OK
Paragraph topic coherence SD: 0.0449058258308 0.0580467560999 77% => OK

Essay readability:
automated_readability_index: 9.6 8.37731958763 115% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.09 8.71597938144 116% => OK
dale_chall_readability_score: 8.61 7.59969072165 113% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.