Dear Sir,
I am writing to express my dissatisfaction with regards to removal services rendered by your company last week. On 30th of June 2021, I had arranged a lorry from your company to transport my sofa and a centre table made up of glass to be shifted to my new apartment in the East.
On the date of the incident, there were two Malaysian men who assisted in packing and carrying my furniture to their lorry. Apparently, they looked very professional as they tied up my 3 seater L- shaped sofa and also the glass table promptly. When the the items were delivered to my new apartment, they were completely damaged. Crestfallen, I immediately contacted the customer care department to make report of my loss and damage. The sofa has a hydraulic, a spring system on the side for the storage that has been broken and am unable to lift up the storage side. Also, there is a slight crack that is noticeable right in the middle of the glass table. Both, my pieces of furniture are damaged and not in usable condition.
Therefore, I would like you to either get damaged pieces of furniture repaired or compensate me with a reasonable amount so that I can purchase new ones.
Looking forward for your swift response.
Yours sincerely,
Nur Amirah
Grammar and spelling errors:
Line 5, column 250, Rule ID: ENGLISH_WORD_REPEAT_RULE
Message: Possible typo: you repeated a word
Suggestion: the
...and also the glass table promptly. When the the items were delivered to my new apartmen...
^^^^^^^
Line 5, column 250, Rule ID: DT_DT[1]
Message: Maybe you need to remove one determiner so that only 'the' or 'the' is left.
Suggestion: the; the
...and also the glass table promptly. When the the items were delivered to my new apartmen...
^^^^^^^
Line 11, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...your swift response. Yours sincerely, Nur Amirah
^^^
Transition Words or Phrases used:
also, apparently, if, look, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1039.0 937.175257732 111% => OK
No of words: 221.0 206.0 107% => OK
Chars per words: 4.70135746606 4.54256449028 103% => OK
Fourth root words length: 3.85565412703 3.78020617076 102% => OK
Word Length SD: 2.69653647134 2.54303337028 106% => OK
Unique words: 139.0 127.690721649 109% => OK
Unique words percentage: 0.628959276018 0.622605031667 101% => OK
syllable_count: 331.2 290.88556701 114% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 40.4669789939 44.8134815571 90% => OK
Chars per sentence: 86.5833333333 76.5299724578 113% => OK
Words per sentence: 18.4166666667 16.8248392259 109% => OK
Discourse Markers: 3.41666666667 4.34317383033 79% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.104274474469 0.216113520407 48% => OK
Sentence topic coherence: 0.03596357777 0.0766984524023 47% => OK
Sentence topic coherence SD: 0.0388170222358 0.0603063233224 64% => OK
Paragraph topic coherence: 0.0680228909647 0.12726935374 53% => OK
Paragraph topic coherence SD: 0.0435263020521 0.0580467560999 75% => OK
Essay readability:
automated_readability_index: 9.9 8.37731958763 118% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.98 8.71597938144 115% => OK
dale_chall_readability_score: 8.32 7.59969072165 109% => OK
difficult_words: 53.0 41.2886597938 128% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.