Dear Store Manager,
I am writing to you to express my displeasure about the store services and staff during my visit to the Chancery lane store recently.
I along with my family had visited the store yesterday evening. On my other visits I have seen the staff at the entrance greet the customers but yesterday nobody greeted us. While I was surfing through the store, I likes a dress and wanted a bigger size for trial. I requested one of the staff to find a bigger size. So he did, and went in the warehouse at the basement to fetch one.
But even after waiting for the next 15 mins he did not come back. We checked with other staff members but they completely ignored our query and left the place. I found this behavior unprofessional and uncourteous.
I would suggest that the areas for each staff member be earmarked for their responsibility so that they handle any customer queries and pay attention to customer requests.
Hope you would take my suggestions into consideration for better services and train your staff to be courteous towards their customers.
Sincerely yours
Amber
Grammar and spelling errors:
Line 5, column 216, Rule ID: NON3PRS_VERB[1]
Message: The pronoun 'I' must be used with a non-third-person form of a verb: 'like'
Suggestion: like
...hile I was surfing through the store, I likes a dress and wanted a bigger size for tr...
^^^^^
Transition Words or Phrases used:
but, so, while, as for
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 19.0 26.3917525773 72% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 920.0 937.175257732 98% => OK
No of words: 190.0 206.0 92% => More content wanted.
Chars per words: 4.84210526316 4.54256449028 107% => OK
Fourth root words length: 3.71268753763 3.78020617076 98% => OK
Word Length SD: 2.61804943144 2.54303337028 103% => OK
Unique words: 124.0 127.690721649 97% => OK
Unique words percentage: 0.652631578947 0.622605031667 105% => OK
syllable_count: 279.9 290.88556701 96% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 43.5440390103 44.8134815571 97% => OK
Chars per sentence: 76.6666666667 76.5299724578 100% => OK
Words per sentence: 15.8333333333 16.8248392259 94% => OK
Discourse Markers: 1.83333333333 4.34317383033 42% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.24158338123 0.216113520407 112% => OK
Sentence topic coherence: 0.0732182450835 0.0766984524023 95% => OK
Sentence topic coherence SD: 0.0687475325812 0.0603063233224 114% => OK
Paragraph topic coherence: 0.12744083516 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0685295347453 0.0580467560999 118% => OK
Essay readability:
automated_readability_index: 9.3 8.37731958763 111% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 10.5 8.71597938144 120% => OK
dale_chall_readability_score: 7.62 7.59969072165 100% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.