You relocated to an overseas country recently and shipped your furniture and other possessions through a shipping company. When you received them, you found some of them got damaged. Write a letter to the delivery manager of the shipping company:
• when and where the shipment was
• describe the damages
• what you want the shipment company to do.
Dear Sir,
I am writing this letter with regard to some damage to my furniture during the shipping process of your service.
my family and I emigrated from Ho Chi Minh City and moved to Los Angeles 2 months ago. Last week, my wife wanted some furniture in my home in vietnam to be shipped to the US so I ordered the express shipping package that your company offered. According to the schedule, the shipment should have arrived on the 26th of July.
Unfortunately, there were some huge problems when my furniture was delivered. The front of my Panasonic air-conditioner was completely shattered and destroyed. The refrigerator seemed intact on the outside but it did not work and I could guarantee that it still worked perfectly when we left vietnam.
As I paid for the most expensive package of your company, I believe this delivery was totally unacceptable. Therefore, I am entitled to request a full refund and compensation for all damage. you can send professionals to my home to re-assess the damage and I will be glad to welcome them.
I look forward to hearing from you soon.
Yours faithfully,
Truong Nguyen
Grammar and spelling errors:
Line 5, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: My
...he shipping process of your service. my family and I emigrated from Ho Chi Minh...
^^
Line 9, column 192, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: You
...refund and compensation for all damage. you can send professionals to my home to re...
^^^
Transition Words or Phrases used:
but, if, look, so, still, therefore, as to, with regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 31.0 32.9175257732 94% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 945.0 937.175257732 101% => OK
No of words: 193.0 206.0 94% => More content wanted.
Chars per words: 4.89637305699 4.54256449028 108% => OK
Fourth root words length: 3.72725689877 3.78020617076 99% => OK
Word Length SD: 2.85582957664 2.54303337028 112% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.663212435233 0.622605031667 107% => OK
syllable_count: 296.1 290.88556701 102% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 34.5277666041 44.8134815571 77% => OK
Chars per sentence: 78.75 76.5299724578 103% => OK
Words per sentence: 16.0833333333 16.8248392259 96% => OK
Discourse Markers: 4.83333333333 4.34317383033 111% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.222767201121 0.216113520407 103% => OK
Sentence topic coherence: 0.0655023559712 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0581851747058 0.0603063233224 96% => OK
Paragraph topic coherence: 0.114012130254 0.12726935374 90% => OK
Paragraph topic coherence SD: 0.0363700062536 0.0580467560999 63% => OK
Essay readability:
automated_readability_index: 9.7 8.37731958763 116% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 10.84 8.71597938144 124% => OK
dale_chall_readability_score: 8.36 7.59969072165 110% => OK
difficult_words: 48.0 41.2886597938 116% => OK
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.