The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
In this memo, we are informed that butter replacement with margarine had little impact on their customers. To support his/her claim, the author quotes that only 2 percent of customers have complained for such change. Furthermore, he/she also cites servers' feedback to show that customers could not distinguish butter from margarine. Quite convincing though such explanation appears, it is too hasty to claim that it is the only reason the accounts for the facts presented by the author. Therefore, we need to consider more explanations, which could rival with the one proposed in the argument.
To start off, the author ascribes the only 2 percent customers’ complaints to the satisfaction of majority of customers. While few complaints seems a good sign for customers' contentment, such phenomenon could spring from other reasons as well. First of all, it is likely that customers given margarine are too disappointed to raise up their complaints as lost trust for this company. If this is the case, only 2 percent of complaints would have little to do with satisfaction on the part of majority of customer. Consequently, it could be explained as stemming from that majority of customers forgo complaints as they are totally hurt by this sudden change. Second, even if there exists only a few complaints reported, it could not be exclusively attributed to customers’ satisfaction. It is of equal probability that disappointed customers would switch to other restaurants with providing of butter, rather than bootless complain to Pancake. Once the assertion that customer would like still stick to Pancake for such change proves unwarranted, the underlying logic could be weakened, namely: granted only a few complaints roars, customers would not like to forage other restaurants equipped with butter.
Furthermore, the fact that customers seldom complain when ask butter but given margarine seems to lend great support to the explanation that they can’t distinguish butter from margarine. However, such situations could be explained as not only their disability of distinguishing providings, but also other explanations as well. For instance, one probable explanation is that they might have limited time for dinner and therefore butter just serves as the inconsequential source for their dinner. As the unaffordable time costs, they choose to keep silent instead of raising up complaints. Furthermore, another reason might be that a not-bad tastes of margarine change their initial idea and they don’t have sufficient motivation to refute such replacement despite the detour with their original request. Without further investigation to evaluate the truth, we can not decide which explanation could lead to customers' indifference in facing margarine as alternative. It is even likely that all of the aforementioned explanations could conspire to such situation.
Last but not least, while all of aforementioned assumption are valid we admit that both a few complaints and customer’s indiscrimination for butter and margarine play great role in stably robust business performance, it is reckless to consider them as the direct explanation that contributed to little business impact for Pancake. Other explanations could also compete with the alleged one in the argument: the price advantage and similar flavoring brought about by cheaper margarine, the decline of storage cost that caused by non-rigorous saving conditions could also lead to little impact on customers, furthermore the increasing avenue.
In summary, while butter replacement with margarine might exert positive influence on Pancake’s overal business, in the absence of sufficient information, we can not establish a causal relationship between it and its little impact on business. Pancake’s margarine surrogate with butter is such a case that we need more considerations of alternative explanations that could account for the facts mentioned in the argument.
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Grammar and spelling errors:
Line 9, column 999, Rule ID: ALL_OF_THE
Message: Simply use 'all the'.
Suggestion: all the
... as alternative. It is even likely that all of the aforementioned explanations could consp...
Transition Words or Phrases used:
also, but, consequently, first, furthermore, however, if, second, so, still, therefore, well, while, for instance, in summary, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 18.0 19.6327345309 92% => OK
Auxiliary verbs: 24.0 12.9520958084 185% => OK
Conjunction : 9.0 11.1786427146 81% => OK
Relative clauses : 21.0 13.6137724551 154% => OK
Pronoun: 54.0 28.8173652695 187% => Less pronouns wanted
Preposition: 80.0 55.5748502994 144% => OK
Nominalization: 26.0 16.3942115768 159% => OK
Performance on vocabulary words:
No of characters: 3378.0 2260.96107784 149% => OK
No of words: 605.0 441.139720559 137% => Less content wanted.
Chars per words: 5.58347107438 5.12650576532 109% => OK
Fourth root words length: 4.95951083803 4.56307096286 109% => OK
Word Length SD: 3.17742274485 2.78398813304 114% => OK
Unique words: 279.0 204.123752495 137% => OK
Unique words percentage: 0.461157024793 0.468620217663 98% => OK
syllable_count: 1035.9 705.55239521 147% => OK
avg_syllables_per_word: 1.7 1.59920159681 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 4.96107784431 262% => Less pronouns wanted as sentence beginning.
Article: 5.0 8.76447105788 57% => OK
Subordination: 6.0 2.70958083832 221% => Less adverbial clause wanted.
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 6.0 4.22255489022 142% => OK
Performance on sentences:
How many sentences: 24.0 19.7664670659 121% => OK
Sentence length: 25.0 22.8473053892 109% => OK
Sentence length SD: 64.7305177683 57.8364921388 112% => OK
Chars per sentence: 140.75 119.503703932 118% => OK
Words per sentence: 25.2083333333 23.324526521 108% => OK
Discourse Markers: 5.79166666667 5.70786347227 101% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 1.0 5.25449101796 19% => OK
Sentences with positive sentiment : 12.0 8.20758483034 146% => OK
Sentences with negative sentiment : 8.0 6.88822355289 116% => OK
Sentences with neutral sentiment: 4.0 4.67664670659 86% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.10715345445 0.218282227539 49% => OK
Sentence topic coherence: 0.037632694606 0.0743258471296 51% => OK
Sentence topic coherence SD: 0.0354639923681 0.0701772020484 51% => OK
Paragraph topic coherence: 0.073140053596 0.128457276422 57% => OK
Paragraph topic coherence SD: 0.0253554437367 0.0628817314937 40% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
automated_readability_index: 17.5 14.3799401198 122% => OK
flesch_reading_ease: 37.64 48.3550499002 78% => OK
smog_index: 11.2 7.1628742515 156% => OK
flesch_kincaid_grade: 14.2 12.197005988 116% => OK
coleman_liau_index: 15.38 12.5979740519 122% => OK
dale_chall_readability_score: 8.95 8.32208582834 108% => OK
difficult_words: 156.0 98.500998004 158% => OK
linsear_write_formula: 8.0 12.3882235529 65% => OK
gunning_fog: 12.0 11.1389221557 108% => OK
text_standard: 12.0 11.9071856287 101% => OK
What are above readability scores?
Write the essay in 30 minutes.
Rates: 66.67 out of 100
Scores by essay e-grader: 4.0 Out of 6
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.
argument 1 -- OK
argument 2 -- OK
argument 3 -- duplicated. need to say:
maybe it works only at southwestern United States.
Attribute Value Ideal
Final score: 3.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 24 15
No. of Words: 608 350
No. of Characters: 3258 1500
No. of Different Words: 268 200
Fourth Root of Number of Words: 4.966 4.7
Average Word Length: 5.359 4.6
Word Length SD: 2.997 2.4
No. of Words greater than 5 chars: 243 100
No. of Words greater than 6 chars: 181 80
No. of Words greater than 7 chars: 145 40
No. of Words greater than 8 chars: 112 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 25.333 21.0
Sentence Length SD: 9.393 7.5
Use of Discourse Markers (%): 0.625 0.12
Sentence-Text Coherence: 0.319 0.35
Sentence-Para Coherence: 0.5 0.50
Sentence-Sentence Coherence: 0.123 0.07
Number of Paragraphs: 5 5