Author claim that there has not been any effect to customer using margarine instead to butter. Based on some observation, author concluded this result. However, it seems plausible to bolster author's side, a carefulscrutiny can reavel it's logal flaws and weakness.
First of all, author depends on only 2 percent complaint from customers about this change and understood that other 98 percent customer though have no complaint that means they are satisfied. Perhaps, some customers don not wish to compaliant or some regular customers switch to others resaurants silently. So it is not proper basement to realize that 98% customers are satisfied about this changes.
Secondly, It is noted that some number of customers just want to butter if they serve margarine. Manager denied this kind of asking from customers as a problems. It may be a regular phenomean as like previous history. Probably, some regular customers do not want to make a complaint about this changes that's why they just ask to replace this food nothing else. But they feel disappointed to make this changes.
Lastly, author claimed that some customers never make discrepency between butter and margarine. It seems like an unfair thought and dishonest thought. If customers really do not distinguish between two things, manager must make sure that customer will take this food about knowing the actual ingredients of any kind of foods. By hidiing or taking advantages customers weakness or less knowledge about this kind of food never a good business policy. Restaurants owner must have to be honest about his business to grasp fame and popularity.
Last of all, author must provide more evidence to corroborate this opinion. Somthing like customers satifaction survey will extrapolate the acual scenario about this changes and customer demand. Only based on owner preference, it is not well-wishes to make change for prospering a business. Business like this type of resaurant business which mainly sustain upon public demand directly, so it must be taken under consideration that how cutomers fully satisfied from theri services. To make any changes, firstly make sure about the cusotmer demand is more important to other factors.
Essay evaluation report
Attribute Value Ideal
Final score: 3.0 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 21 15
No. of Words: 352 350
No. of Characters: 1812 1500
No. of Different Words: 192 200
Fourth Root of Number of Words: 4.331 4.7
Average Word Length: 5.148 4.6
Word Length SD: 2.593 2.4
No. of Words greater than 5 chars: 139 100
No. of Words greater than 6 chars: 104 80
No. of Words greater than 7 chars: 71 40
No. of Words greater than 8 chars: 46 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 16.762 21.0
Sentence Length SD: 6.604 7.5
Use of Discourse Markers (%): 0.619 0.12
Sentence-Text Coherence: 0.312 0.35
Sentence-Para Coherence: 0.524 0.50
Sentence-Sentence Coherence: 0.062 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 3, column 387, Rule ID: THIS_NNS[1]
Message: Did you mean 'these'?
Suggestion: these
... that 98% customers are satisfied about this changes. Secondly, It is noted that...
^^^^
Line 5, column 151, Rule ID: A_PLURAL[1]
Message: Don't use indefinite articles with plural words. Did you mean 'a problem' or simply 'problems'?
Suggestion: a problem; problems
...d this kind of asking from customers as a problems. It may be a regular phenomean as like ...
^^^^^^^^^^
Line 5, column 290, Rule ID: THIS_NNS[1]
Message: Did you mean 'these'?
Suggestion: these
...s do not want to make a complaint about this changes thats why they just ask to repl...
^^^^
Line 5, column 303, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: that's
... to make a complaint about this changes thats why they just ask to replace this food ...
^^^^^
Line 9, column 162, Rule ID: THIS_NNS[1]
Message: Did you mean 'these'?
Suggestion: these
...ll extrapolate the acual scenario about this changes and customer demand. Only based...
^^^^
Transition Words or Phrases used:
but, first, firstly, however, if, lastly, may, really, second, secondly, so, well, kind of, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 19.6327345309 51% => More to be verbs wanted.
Auxiliary verbs: 8.0 12.9520958084 62% => OK
Conjunction : 10.0 11.1786427146 89% => OK
Relative clauses : 9.0 13.6137724551 66% => More relative clauses wanted.
Pronoun: 33.0 28.8173652695 115% => OK
Preposition: 47.0 55.5748502994 85% => OK
Nominalization: 6.0 16.3942115768 37% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1860.0 2260.96107784 82% => OK
No of words: 352.0 441.139720559 80% => More content wanted.
Chars per words: 5.28409090909 5.12650576532 103% => OK
Fourth root words length: 4.33147354134 4.56307096286 95% => OK
Word Length SD: 2.67562362392 2.78398813304 96% => OK
Unique words: 193.0 204.123752495 95% => More unique words wanted.
Unique words percentage: 0.548295454545 0.468620217663 117% => OK
syllable_count: 575.1 705.55239521 82% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 4.96107784431 101% => OK
Article: 1.0 8.76447105788 11% => OK
Subordination: 1.0 2.70958083832 37% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 2.0 4.22255489022 47% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 21.0 19.7664670659 106% => OK
Sentence length: 16.0 22.8473053892 70% => The Avg. Sentence Length is relatively short.
Sentence length SD: 41.096369239 57.8364921388 71% => OK
Chars per sentence: 88.5714285714 119.503703932 74% => OK
Words per sentence: 16.7619047619 23.324526521 72% => OK
Discourse Markers: 4.95238095238 5.70786347227 87% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 5.0 5.25449101796 95% => OK
Sentences with positive sentiment : 8.0 8.20758483034 97% => OK
Sentences with negative sentiment : 8.0 6.88822355289 116% => OK
Sentences with neutral sentiment: 5.0 4.67664670659 107% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.1877132184 0.218282227539 86% => OK
Sentence topic coherence: 0.0615189290676 0.0743258471296 83% => OK
Sentence topic coherence SD: 0.0419990882765 0.0701772020484 60% => OK
Paragraph topic coherence: 0.114925763992 0.128457276422 89% => OK
Paragraph topic coherence SD: 0.0274807278145 0.0628817314937 44% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 11.8 14.3799401198 82% => Automated_readability_index is low.
flesch_reading_ease: 55.24 48.3550499002 114% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 9.5 12.197005988 78% => OK
coleman_liau_index: 13.05 12.5979740519 104% => OK
dale_chall_readability_score: 8.51 8.32208582834 102% => OK
difficult_words: 91.0 98.500998004 92% => OK
linsear_write_formula: 7.5 12.3882235529 61% => OK
gunning_fog: 8.4 11.1389221557 75% => OK
text_standard: 10.0 11.9071856287 84% => OK
What are above readability scores?
---------------------
Rates: 58.33 out of 100
Scores by essay e-grader: 3.5 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.