The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The charts illustrate the results of a survey that questioned visitors to the Parkway Hotel how the evaluate the hotel's customer care. The exact questionnaire was given to 100 guests in two years 2005 and 2010.
Overall, in 2005 the highest portion answered that they were satisfied by the service presented, whereas the smallest segment felt the service was excellent. In comparison, in 2010 the biggest percentage though the service was good, while the lowest proportion expressed that the service was very poor.
Regarding to, the opinions believe the service was good increased almost threefold from 14% at the first year to 39% at the last one, in addition the voices rated the service excellent the same rose accounted 5% in 2005 to 28% in 2010.
so as to, visitors view was the service was satisfactory made the biggest decrease from 45% to 17%, as well as who rated it poor and very poor declined from 21% and 15% to 12% and 4% respectively.
Grammar and spelling errors:
Line 1, column 97, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...ioned visitors to the Parkway Hotel how the evaluate the hotels customer care. The exact que...
^^^^^^^^^^^^
Line 1, column 114, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'hotels'' or 'hotel's'?
Suggestion: hotels'; hotel's
... the Parkway Hotel how the evaluate the hotels customer care. The exact questionnaire ...
^^^^^^
Line 7, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: So
...accounted 5% in 2005 to 28% in 2010. so as to, visitors view was the service wa...
^^
Line 7, column 1, Rule ID: SO_AS_TO[1]
Message: Use simply 'to'
Suggestion: to
...accounted 5% in 2005 to 28% in 2010. so as to, visitors view was the service was sati...
^^^^^^^^
Transition Words or Phrases used:
first, regarding, so, well, whereas, while, as to, in addition, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.0 114% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 4.0 6.8 59% => More conjunction wanted.
Relative clauses : 4.0 3.15609756098 127% => OK
Pronoun: 5.0 5.60731707317 89% => OK
Preposition: 23.0 33.7804878049 68% => OK
Nominalization: 4.0 3.97073170732 101% => OK
Performance on vocabulary words:
No of characters: 792.0 965.302439024 82% => OK
No of words: 164.0 196.424390244 83% => More content wanted.
Chars per words: 4.82926829268 4.92477711251 98% => OK
Fourth root words length: 3.57858190836 3.73543355544 96% => OK
Word Length SD: 2.57171817746 2.65546596893 97% => OK
Unique words: 100.0 106.607317073 94% => More unique words wanted.
Unique words percentage: 0.609756097561 0.547539520022 111% => OK
syllable_count: 227.7 283.868780488 80% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 3.0 4.33902439024 69% => OK
Subordination: 2.0 1.07073170732 187% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 5.0 3.36585365854 149% => OK
Performance on sentences:
How many sentences: 6.0 8.94146341463 67% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 27.0 22.4926829268 120% => The Avg. Sentence Length is relatively long.
Sentence length SD: 50.0447022393 43.030603864 116% => OK
Chars per sentence: 132.0 112.824112599 117% => OK
Words per sentence: 27.3333333333 22.9334400587 119% => OK
Discourse Markers: 12.3333333333 5.23603664747 236% => Less transition words/phrases wanted.
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 4.0 1.69756097561 236% => Less language errors wanted.
Sentences with positive sentiment : 3.0 3.70975609756 81% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.285173390587 0.215688989381 132% => OK
Sentence topic coherence: 0.16102762254 0.103423049105 156% => OK
Sentence topic coherence SD: 0.123221320558 0.0843802449381 146% => OK
Paragraph topic coherence: 0.191747365566 0.15604864568 123% => OK
Paragraph topic coherence SD: 0.187127206642 0.0819641961636 228% => More connections among paragraphs wanted.
Essay readability:
automated_readability_index: 15.0 13.2329268293 113% => OK
flesch_reading_ease: 60.99 61.2550243902 100% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 11.5 10.3012195122 112% => OK
coleman_liau_index: 11.03 11.4140731707 97% => OK
dale_chall_readability_score: 8.63 8.06136585366 107% => OK
difficult_words: 38.0 40.7170731707 93% => OK
linsear_write_formula: 9.0 11.4329268293 79% => OK
gunning_fog: 12.8 10.9970731707 116% => OK
text_standard: 9.0 11.0658536585 81% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.