Letter of complaint:
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
- Where you stayed
- What the problems were
- How they can fix your complaints
Dear, Mr. Petrov
I am writing to express my complaint about the service in your hotel. As you know, a week ago, there was a conference for GIS professionals in your hotel and every participant of it stayed in the hotel in the course of five days.
As far as I am concerned, I booked a studio with an ocean view and all appliances for cooking. However, when I arrived I discovered that the windows of my room (number 27) were facing an inner yard and the receptionist refused to provide me another one as the hotel was completely full.
In addition, later on, I had discovered that the electric stove was not working and I was not able to cook any food for myself. As this problem was not fixed as well and I was forced to eat at a restaurant despite the fact that I have certain food allergies and prefer to cook myself.
To be honest, I am highly disappointed with how your personals treat clients and deals with uprising issues. That is why I would like to receive a refund in the size of the difference in a price for a studio room with an ocean view and a price for a standard room with an inner view.
Could you please connect me as soon as possible by the number +7 777 211466 in order to resolve the issue?
Best regards,
Maria V.
Transition Words or Phrases used:
however, if, so, well, as for, in addition, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.0 129% => OK
Auxiliary verbs: 2.0 1.00243902439 200% => OK
Conjunction : 8.0 6.8 118% => OK
Relative clauses : 5.0 3.15609756098 158% => OK
Pronoun: 28.0 5.60731707317 499% => Less pronouns wanted
Preposition: 31.0 33.7804878049 92% => OK
Nominalization: 3.0 3.97073170732 76% => OK
Performance on vocabulary words:
No of characters: 1022.0 965.302439024 106% => OK
No of words: 237.0 196.424390244 121% => OK
Chars per words: 4.31223628692 4.92477711251 88% => OK
Fourth root words length: 3.92362132708 3.73543355544 105% => OK
Word Length SD: 2.46414947109 2.65546596893 93% => OK
Unique words: 135.0 106.607317073 127% => OK
Unique words percentage: 0.569620253165 0.547539520022 104% => OK
syllable_count: 315.9 283.868780488 111% => OK
avg_syllables_per_word: 1.3 1.45097560976 90% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 1.53170731707 326% => Less pronouns wanted as sentence beginning.
Article: 1.0 4.33902439024 23% => OK
Subordination: 4.0 1.07073170732 374% => Less adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 8.94146341463 112% => OK
Sentence length: 23.0 22.4926829268 102% => OK
Sentence length SD: 46.7616295696 43.030603864 109% => OK
Chars per sentence: 102.2 112.824112599 91% => OK
Words per sentence: 23.7 22.9334400587 103% => OK
Discourse Markers: 5.2 5.23603664747 99% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 3.0 4.09268292683 73% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.288565323834 0.215688989381 134% => OK
Sentence topic coherence: 0.0955661108407 0.103423049105 92% => OK
Sentence topic coherence SD: 0.0763025578695 0.0843802449381 90% => OK
Paragraph topic coherence: 0.136898210497 0.15604864568 88% => OK
Paragraph topic coherence SD: 0.106107003762 0.0819641961636 129% => OK
Essay readability:
automated_readability_index: 10.7 13.2329268293 81% => Automated_readability_index is low.
flesch_reading_ease: 73.51 61.2550243902 120% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 8.7 10.3012195122 84% => OK
coleman_liau_index: 8.01 11.4140731707 70% => OK
dale_chall_readability_score: 7.64 8.06136585366 95% => OK
difficult_words: 43.0 40.7170731707 106% => OK
linsear_write_formula: 14.0 11.4329268293 122% => OK
gunning_fog: 11.2 10.9970731707 102% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
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Maximum four paragraphs wanted.
Rates: 67.4157303371 out of 100
Scores by essay e-grader: 6.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.