there have been several complaints about the reception area where visitors to your company arrive. your manger has asked you to suggest how the reception area could be improved
write a letter to your manager. in your letter
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Dear Mr. Debashish,
I am writing this letter to bring to your kind notice about the issues prevailing in our reception area and some possible ways with which it could be improved for betterment of the organisation.
The most common complaint about the reception is that the staff present in the area are unable to direct the visitors to the appropriate place which the visitors are supposed to visit. The other issue is that the staff are being rude to the outsiders, as they are not knowing who are they and the purpose of their visit.
Reception area is the most integral part of the organisation because an outsider first have to contact the reception before meeting the managements. Thus, if the reception staff are not polite and unaware about the visitors then it gives a bad impression of the company.
First and foremost method of improving the reception is to recruit a highly qualified and experienced staff for the area. Furthermore, the staff need to be given prior training on behavioural front and maintain a discipline in the organisation. Moreover, the company shall have it own policy on how to deal with the visitors in the absence of the senior management and a defined procedure to help them reach to the management.
Thank you for your time and consideration.
Yours sincerely,
Hima Kacha
Grammar and spelling errors:
Line 7, column 4, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...etterment of the organisation. The most common complaint about the receptio...
^^
Line 7, column 196, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...isitors are supposed to visit. The other issue is that the staff are being rude t...
^^
Line 7, column 263, Rule ID: PROGRESSIVE_VERBS[1]
Message: This verb is normally not used in the progressive form. Try a simple form instead.
...re being rude to the outsiders, as they are not knowing who are they and the purpose of their v...
^^^^^^^^^^^^^^^
Line 11, column 282, Rule ID: IT_VBZ[1]
Message: Did you mean 'owns'?
Suggestion: owns
...on. Moreover, the company shall have it own policy on how to deal with the visitors...
^^^
Line 13, column 6, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...lp them reach to the management. Thank you for your time and consideration. Y...
^^
Transition Words or Phrases used:
first, furthermore, if, moreover, so, then, thus
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 16.0 32.9175257732 49% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 14.0 3.85567010309 363% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1108.0 937.175257732 118% => OK
No of words: 224.0 206.0 109% => OK
Chars per words: 4.94642857143 4.54256449028 109% => OK
Fourth root words length: 3.86867284054 3.78020617076 102% => OK
Word Length SD: 2.76312599681 2.54303337028 109% => OK
Unique words: 126.0 127.690721649 99% => OK
Unique words percentage: 0.5625 0.622605031667 90% => More unique words wanted or less content wanted.
syllable_count: 346.5 290.88556701 119% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 9.13402061856 22% => OK
Article: 4.0 0.824742268041 485% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 56.0157120815 44.8134815571 125% => OK
Chars per sentence: 110.8 76.5299724578 145% => OK
Words per sentence: 22.4 16.8248392259 133% => OK
Discourse Markers: 4.8 4.34317383033 111% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.330585178643 0.216113520407 153% => OK
Sentence topic coherence: 0.11801252013 0.0766984524023 154% => OK
Sentence topic coherence SD: 0.0648789932738 0.0603063233224 108% => OK
Paragraph topic coherence: 0.162568062772 0.12726935374 128% => OK
Paragraph topic coherence SD: 0.0387302025324 0.0580467560999 67% => OK
Essay readability:
automated_readability_index: 13.1 8.37731958763 156% => OK
flesch_reading_ease: 57.61 70.7449484536 81% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 10.7 7.45979381443 143% => OK
coleman_liau_index: 11.73 8.71597938144 135% => OK
dale_chall_readability_score: 8.46 7.59969072165 111% => OK
difficult_words: 53.0 41.2886597938 128% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.