You bought a TV a week ago when you go home, you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Dear Mr John,
I am a resident of milkfed colony and one of your faithful customer. I had purchased a tv set from your shop last week. Unfortunately, it has stopped performing properly.
The picture on the television screen is not properly displayed and even the sound is not clear. it worked well for first five days, however , all of sudden it started creating problem.I even called the customer service 2 days back but haven't received any response yet. This have been a great inconvenience for me.
As per the warranty terms, i would like you to either repair the issues in the screen or replace it. I would prefer if you replace it because it had been only few days and the tv had already started causing problems.
I am your old customer and have purchased from you from last 10 years,hence, looking forward for a feedback and solution as soon as possible.
with regards
sara
Grammar and spelling errors:
Line 1, column 14, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Mr John, I am a resident of milkfed colony and o...
^^^^^
Line 3, column 5, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Mr John, I am a resident of milkfed colony and one of ...
^^
Line 5, column 97, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...played and even the sound is not clear. it worked well for first five days, howeve...
^^
Line 5, column 140, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...worked well for first five days, however , all of sudden it started creating probl...
^^
Line 5, column 185, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
...l of sudden it started creating problem.I even called the customer service 2 days...
^
Line 5, column 236, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: haven't
...ed the customer service 2 days back but havent received any response yet. This have be...
^^^^^^
Line 7, column 28, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...e for me. As per the warranty terms, i would like you to either repair the iss...
^
Line 8, column 23, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...using problems. I am your old customer and have purchased from you from last 10...
^^
Line 8, column 71, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , hence
...ve purchased from you from last 10 years,hence, looking forward for a feedback and sol...
^^^^^^
Line 8, column 144, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...dback and solution as soon as possible. with regards sara
^^^^^^^^^
Line 11, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: With
... solution as soon as possible. with regards sara
^^^^
Line 11, column 13, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... soon as possible. with regards sara
^^^^
Transition Words or Phrases used:
but, first, hence, however, if, look, so, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 20.0 32.9175257732 61% => OK
Preposition: 11.0 26.3917525773 42% => More preposition wanted.
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 740.0 937.175257732 79% => OK
No of words: 157.0 206.0 76% => More content wanted.
Chars per words: 4.71337579618 4.54256449028 104% => OK
Fourth root words length: 3.53976893118 3.78020617076 94% => OK
Word Length SD: 2.60378239167 2.54303337028 102% => OK
Unique words: 107.0 127.690721649 84% => More unique words wanted.
Unique words percentage: 0.68152866242 0.622605031667 109% => OK
syllable_count: 218.7 290.88556701 75% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 45.1004434568 44.8134815571 101% => OK
Chars per sentence: 74.0 76.5299724578 97% => OK
Words per sentence: 15.7 16.8248392259 93% => OK
Discourse Markers: 4.6 4.34317383033 106% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 12.0 2.54639175258 471% => Less language errors wanted.
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.226789033751 0.216113520407 105% => OK
Sentence topic coherence: 0.0658946418395 0.0766984524023 86% => OK
Sentence topic coherence SD: 0.0524382088436 0.0603063233224 87% => OK
Paragraph topic coherence: 0.118084281843 0.12726935374 93% => OK
Paragraph topic coherence SD: 0.0281412766122 0.0580467560999 48% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.74 8.71597938144 112% => OK
dale_chall_readability_score: 7.8 7.59969072165 103% => OK
difficult_words: 34.0 41.2886597938 82% => More difficult words wanted.
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.