You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
- Introduce yourself
- Explain the problem
- And state what action you would like from the company
Dear Sir or Madam,
My name is John Davidson and I am one of your frequent customers. I am writing this letter to report the faulty TV that I purchased from your company on Tuesday last week.
On Tuesday, 12th June, I visited your store to purchase a TV. I bought a Toshiba LED TV which has the code 40L675B40. On purchasing this TV, I was assured that this was the latest model and the best there was to buy. However, when I got home I discovered that not only did the remote controls not work but also the quality of the picture was not as good as promised, in fact it was quite blurry. I called your customer service department immediately on Tuesday and they assured me that my TV would be replaced or fixed within two days. I am disappointed to say that this has not happened and I have received no communication since then.
I am exceedingly displeased with both the quality of the product I purchased from your company as well as the poor service I have received since. I hope this problem will be resolved promptly. I expect to receive a replacement TV or have my current TV repaired but only if it could be fixed within a day.
I look forward to hearing back from you immediately.
Yours faithfully,
Mr J H Davidson
Grammar and spelling errors:
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... received no communication since then. I am exceedingly displeased with both the...
^
Line 5, column 96, Rule ID: BOTH_AS_WELL_AS[1]
Message: Probable usage error. Use 'and' after 'both'.
Suggestion: and
...e product I purchased from your company as well as the poor service I have received since....
^^^^^^^^^^
Line 5, column 146, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...the poor service I have received since. I hope this problem will be resolved prom...
^
Line 5, column 193, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...this problem will be resolved promptly. I expect to receive a replacement TV or h...
^
Line 6, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...nly if it could be fixed within a day. I look forward to hearing back from you i...
^
Transition Words or Phrases used:
also, but, however, if, look, so, then, well, as to, in fact, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 41.0 32.9175257732 125% => Less pronouns wanted
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1007.0 937.175257732 107% => OK
No of words: 229.0 206.0 111% => OK
Chars per words: 4.39737991266 4.54256449028 97% => OK
Fourth root words length: 3.89008302616 3.78020617076 103% => OK
Word Length SD: 2.63370551154 2.54303337028 104% => OK
Unique words: 135.0 127.690721649 106% => OK
Unique words percentage: 0.589519650655 0.622605031667 95% => More unique words wanted or less content wanted.
syllable_count: 312.3 290.88556701 107% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 41.5670841557 44.8134815571 93% => OK
Chars per sentence: 77.4615384615 76.5299724578 101% => OK
Words per sentence: 17.6153846154 16.8248392259 105% => OK
Discourse Markers: 5.53846153846 4.34317383033 128% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.22138371947 0.216113520407 102% => OK
Sentence topic coherence: 0.0686218858144 0.0766984524023 89% => OK
Sentence topic coherence SD: 0.0426645449176 0.0603063233224 71% => OK
Paragraph topic coherence: 0.126564751726 0.12726935374 99% => OK
Paragraph topic coherence SD: 0.014502025777 0.0580467560999 25% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 8.1 8.37731958763 97% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 7.94 8.71597938144 91% => OK
dale_chall_readability_score: 7.38 7.59969072165 97% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.