You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company
Dear Sir or Madam,
I am writing this letter to complain about my purchase from your store in Markham last week on 26th of June.
My name is Ali Larter and I am a regular customer who purchases variety of technological items from your store. I have not experienced any problems so far except this latest incident which made me deeply dissatisfied.
After I bought the TV which had a purchase number of A1111, I took it to my home to set it up to my living room. However, I realized that the TV’s screen was broken which impeded me to switch on the device. Due to this problem, I directly called the customer service to ask for help. They told me that I should have waited for the service to configure the equipment instead of opening the package myself not to lose the insurance rights. I felt deeply upset with this reply because noone told me to wait for the service to configure the item.
I ask you to replace my item with no extra fees this week or I want to get a refund if you cannot operationalize my request.
I look forward to hearing from you and hope you will fix my problem as soon as possible.
Yours faithfully,
Ali Larter
Grammar and spelling errors:
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ou cannot operationalize my request. I look forward to hearing from you and ho...
^
Transition Words or Phrases used:
however, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 41.0 32.9175257732 125% => Less pronouns wanted
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 951.0 937.175257732 101% => OK
No of words: 214.0 206.0 104% => OK
Chars per words: 4.44392523364 4.54256449028 98% => OK
Fourth root words length: 3.82475343497 3.78020617076 101% => OK
Word Length SD: 2.48925106449 2.54303337028 98% => OK
Unique words: 132.0 127.690721649 103% => OK
Unique words percentage: 0.616822429907 0.622605031667 99% => OK
syllable_count: 298.8 290.88556701 103% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 30.1253579246 44.8134815571 67% => OK
Chars per sentence: 86.4545454545 76.5299724578 113% => OK
Words per sentence: 19.4545454545 16.8248392259 116% => OK
Discourse Markers: 1.90909090909 4.34317383033 44% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.220692395714 0.216113520407 102% => OK
Sentence topic coherence: 0.0791179739282 0.0766984524023 103% => OK
Sentence topic coherence SD: 0.0700627487948 0.0603063233224 116% => OK
Paragraph topic coherence: 0.130712926374 0.12726935374 103% => OK
Paragraph topic coherence SD: 0.0697707736751 0.0580467560999 120% => OK
Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 8.47 8.71597938144 97% => OK
dale_chall_readability_score: 7.6 7.59969072165 100% => OK
difficult_words: 41.0 41.2886597938 99% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.