You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
introduce yourself
explain the problem
and state what action you would like from the company
Dear Sir,
I am writing to express my dissatisfaction with the customer service that I received during my recent purchase of a TV from your store.
I am Nilesh Shah, a regular customer of your shop and live close to your store in Rochester hills.
I made a purchase of Samsung TV, series 4, on 4th of July, priced at $500. It seemed to work well in showroom but when I installed it at home, I found the picture quality was significantly lowered, in fact it was blurry. Moreover, the sound quality was not even close to what was demonstrated. Therefore, I called customer service and requested immediate assistance for the problem, however, I am disappointed to say that I haven’t received any call or update from them even after 2 days.
I am exceedingly displeased with both the quality of product as well as the service your store has provided. I want you to investigate in this matter at your earliest. I expect this problem to be solved in 2 working days, or else I would like to request full refund of my purchase.
I look forward to hearing back from you immediately.
Yours faithfully,
Nilesh Shah
Grammar and spelling errors:
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...se to your store in Rochester hills. I made a purchase of Samsung TV, series 4...
^
Line 9, column 62, Rule ID: BOTH_AS_WELL_AS[1]
Message: Probable usage error. Use 'and' after 'both'.
Suggestion: and
...leased with both the quality of product as well as the service your store has provided. I ...
^^^^^^^^^^
Line 9, column 169, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...tigate in this matter at your earliest. I expect this problem to be solved in 2 w...
^
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... request full refund of my purchase. I look forward to hearing back from you i...
^
Transition Words or Phrases used:
but, however, if, look, moreover, so, therefore, well, in fact, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 932.0 937.175257732 99% => OK
No of words: 198.0 206.0 96% => OK
Chars per words: 4.70707070707 4.54256449028 104% => OK
Fourth root words length: 3.75116612262 3.78020617076 99% => OK
Word Length SD: 2.87504630147 2.54303337028 113% => OK
Unique words: 122.0 127.690721649 96% => OK
Unique words percentage: 0.616161616162 0.622605031667 99% => OK
syllable_count: 288.0 290.88556701 99% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 47.5783824792 44.8134815571 106% => OK
Chars per sentence: 84.7272727273 76.5299724578 111% => OK
Words per sentence: 18.0 16.8248392259 107% => OK
Discourse Markers: 6.72727272727 4.34317383033 155% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.198583878971 0.216113520407 92% => OK
Sentence topic coherence: 0.0706424105862 0.0766984524023 92% => OK
Sentence topic coherence SD: 0.0537399980845 0.0603063233224 89% => OK
Paragraph topic coherence: 0.106765889411 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0349499301001 0.0580467560999 60% => OK
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.74 8.71597938144 112% => OK
dale_chall_readability_score: 8.12 7.59969072165 107% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.