You have bought an item of clothing at an online store However when the item arrived it was the wrong size and colour Write a letter to the customer service manager of the company In your letter describe the problem say how you feel about this say what yo

Dear Sir/ Mam,

I am writing this letter to express my dissatisfaction towards your shipment number # 541950. I would like to tell you that I am a regular customer of e-commerce website and I never had any complaint regarding deliveries.

However, last week when I received the order for a dress which i had planned to wear in my sisters wedding, I found out that the size is not same which I have ordered. Therefore the size I ordered was 10 and the dress i received is size 16. In addition, I would like to inform you also that i have already purchased matching jewelleries and shoes for the same dress. The marriage function is after 2 days only, hence I don't have enough time to go for another purchase.

I firmly believe, that your company will consider the fact that I am a very old and genuine customer of your. Therefore, you are requested to exchange the dress with my chosen size within 24 hours.

Your prompt reply and swift exchange is awaited.

Your's Faithfully
Mohsina

Votes
Average: 7.3 (1 vote)

Grammar and spelling errors:
Line 1, column 15, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/ Mam, I am writing this letter to express my d...
^^^^^
Line 5, column 64, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... I received the order for a dress which i had planned to wear in my sisters weddi...
^
Line 5, column 169, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Therefore,
... size is not same which I have ordered. Therefore the size I ordered was 10 and the dress...
^^^^^^^^^
Line 5, column 219, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...the size I ordered was 10 and the dress i received is size 16. In addition, I wou...
^
Line 5, column 420, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: don't
... function is after 2 days only, hence I dont have enough time to go for another purc...
^^^^

Transition Words or Phrases used:
also, hence, however, if, regarding, so, therefore, well, in addition

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 4.0 3.85567010309 104% => OK

Performance on vocabulary words:
No of characters: 824.0 937.175257732 88% => OK
No of words: 177.0 206.0 86% => More content wanted.
Chars per words: 4.65536723164 4.54256449028 102% => OK
Fourth root words length: 3.64748333727 3.78020617076 96% => OK
Word Length SD: 2.59482456165 2.54303337028 102% => OK
Unique words: 112.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.632768361582 0.622605031667 102% => OK
syllable_count: 253.8 290.88556701 87% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 39.0872101844 44.8134815571 87% => OK
Chars per sentence: 82.4 76.5299724578 108% => OK
Words per sentence: 17.7 16.8248392259 105% => OK
Discourse Markers: 6.9 4.34317383033 159% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.163095598053 0.216113520407 75% => OK
Sentence topic coherence: 0.0605790194427 0.0766984524023 79% => OK
Sentence topic coherence SD: 0.0243153821223 0.0603063233224 40% => Sentences are similar to each other.
Paragraph topic coherence: 0.0883423558191 0.12726935374 69% => OK
Paragraph topic coherence SD: 0.0355943201664 0.0580467560999 61% => OK

Essay readability:
automated_readability_index: 9.4 8.37731958763 112% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.45 8.71597938144 108% => OK
dale_chall_readability_score: 7.69 7.59969072165 101% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.