You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired.Write the letter to the company, in your letter:-Introduce yourself-Expla

Dear Sir or Madam,

My name is Kumar S Sampad and I am a fan of your brand from Danforth Area. I am writing this letter to raise a formal complaint regarding a mobile device that has been purchased just a few days ago.

I have purchased a Samsung Note 8 phone from your Danforth outlet on 1st May and it was a new edition with 8 GB RAM and 64 GB built-in storage. While purchasing, the phone was performing wonderfully, but two days later, it has started malfunctioning. It hangs with frequent app crashing several times. To make the matter worse, it gets extremely heated, battery drains out so fast and then restarts. I am totally freaked out with the situation and went back to the outlet and talked to the service representative. As he suggested, I deposited my mobile there to have a repair. Three days later, he sent back my mobile to my home address, mentioning that is it has been troubleshooted perfectly. To my utter disappointment, the phone is still restarting with an additional problem of a less-responsive touch screen.

As the phone is not repaired, I ask for a replacement with a new one on an urgent basis within two days. Otherwise, I want a full refund of my money. For your information, my invoice number is 123456SAM, dated on 1st May and I have paid via my credit card.

I look forward to seeing your prompt action regarding this matter.

Yours faithfully,

Kumar S Sampad.

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 5, column 35, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'phone' seems to be countable, so consider using: 'phones'.
Suggestion: phones
...o. I have purchased a Samsung Note 8 phone from your Danforth outlet on 1st May an...
^^^^^

Transition Words or Phrases used:
but, look, may, regarding, so, still, then, while

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 5.0 3.85567010309 130% => OK

Performance on vocabulary words:
No of characters: 1164.0 937.175257732 124% => OK
No of words: 251.0 206.0 122% => OK
Chars per words: 4.6374501992 4.54256449028 102% => OK
Fourth root words length: 3.98032404683 3.78020617076 105% => OK
Word Length SD: 2.9296606258 2.54303337028 115% => OK
Unique words: 151.0 127.690721649 118% => OK
Unique words percentage: 0.601593625498 0.622605031667 97% => OK
syllable_count: 349.2 290.88556701 120% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 14.0 9.13402061856 153% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 31.3195714459 44.8134815571 70% => OK
Chars per sentence: 77.6 76.5299724578 101% => OK
Words per sentence: 16.7333333333 16.8248392259 99% => OK
Discourse Markers: 3.26666666667 4.34317383033 75% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.173037003039 0.216113520407 80% => OK
Sentence topic coherence: 0.0527822467268 0.0766984524023 69% => OK
Sentence topic coherence SD: 0.0477165631092 0.0603063233224 79% => OK
Paragraph topic coherence: 0.0948269250993 0.12726935374 75% => OK
Paragraph topic coherence SD: 0.0435476745173 0.0580467560999 75% => OK

Essay readability:
automated_readability_index: 8.8 8.37731958763 105% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 9.34 8.71597938144 107% => OK
dale_chall_readability_score: 8.52 7.59969072165 112% => OK
difficult_words: 65.0 41.2886597938 157% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.