Dear Sir or Madam,
I am a frequent customer of your e-commerce site and I used to purchase a wide range of electronic gadgets from online store at different times. I am writing this letter in reference to the last purchase I have made through your site to express my dissatisfaction regarding the product quality.
To specify, I have ordered a headphone made by Sony on 20th June and the order no. is KSS9914. The product also arrived at my shipping address on the next day. To my utter disappointment, I found that the jack is not compatible with my phone. As per the specification, the audio jack was supposed to be a 3.5 mm connector, but the product that I have received is with a typical audio jack. To make matters worse, I also found that the air bud from the left channel is missing which is really disappointing. I have checked for any possible counterfeit, but there was no trace of that kind. To my understanding, it was totally a packaging error done by some of your packing men before shipping.
As the jack is incompatible and the left earbud is missing, it is totally unusable and I want a complete change of the product. As the payment is done via credit card while placing the order, no further transaction is required. However, in case of unavailability of the specified product, I will definitely ask for a full refund including the service charge paid to your company.
I look forward to the response from your customer service department and hope this time they will deliver the product without any failure.
Yours faithfully,
Kumar S Sampad.
Transition Words or Phrases used:
also, but, however, if, look, really, regarding, so, while, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 14.0 7.48453608247 187% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 34.0 26.3917525773 129% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1307.0 937.175257732 139% => OK
No of words: 277.0 206.0 134% => OK
Chars per words: 4.71841155235 4.54256449028 104% => OK
Fourth root words length: 4.07962216107 3.78020617076 108% => OK
Word Length SD: 2.88181177544 2.54303337028 113% => OK
Unique words: 163.0 127.690721649 128% => OK
Unique words percentage: 0.58844765343 0.622605031667 95% => More unique words wanted or less content wanted.
syllable_count: 414.9 290.88556701 143% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 5.0 1.44329896907 346% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 43.2524373109 44.8134815571 97% => OK
Chars per sentence: 93.3571428571 76.5299724578 122% => OK
Words per sentence: 19.7857142857 16.8248392259 118% => OK
Discourse Markers: 4.64285714286 4.34317383033 107% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.102057486916 0.216113520407 47% => OK
Sentence topic coherence: 0.0327079843487 0.0766984524023 43% => OK
Sentence topic coherence SD: 0.0221148025283 0.0603063233224 37% => Sentences are similar to each other.
Paragraph topic coherence: 0.0511289734557 0.12726935374 40% => OK
Paragraph topic coherence SD: 0.0270047489864 0.0580467560999 47% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 10.7 8.37731958763 128% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 10.1 8.71597938144 116% => OK
dale_chall_readability_score: 8.34 7.59969072165 110% => OK
difficult_words: 66.0 41.2886597938 160% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.