You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty.Write a letter to the company. In the letter:•introduce yourself•explain the situation•state what action you want to be takenYou shou

Essay topics:

You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty.
Write a letter to the company. In the letter:
• introduce yourself
• explain the situation
• state what action you want to be taken
You should write at least 150 words.

You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,

Dear Sir or Madam,

I am writing this letter to express dissatisfaction with regards to the mobile phone which I recently purchased from your website.

Let me explain you in more detail. I am Tim Frank and always prefer to do online shopping from the esk.com and recently, I have received platinum membership from your side.

There was New Year sale on your website, where you were offering 50% discount on each item. So, during the sale, I purchased Orange phone, which was recently launched in the market, with the specifications of 4GB ram and 48GB internal storage. But, when it got delivered to me, I observed the phone was defective. Screen of the mobile was not only damaged but it was not getting switched on after charging for two to three hours.

I would request you to replace the phone and issue the same model as soon as possible. I am attaching the invoice copy along with this letter for your reference.

I hope you will look into this matter and resolve this issue.

Yours faithfully,
Tim Frank

Votes
Average: 7.8 (1 vote)

Comments

Grammar and spelling errors:
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...with this letter for your reference. I hope you will look into this matter and...
^

Transition Words or Phrases used:
but, if, look, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 854.0 937.175257732 91% => OK
No of words: 179.0 206.0 87% => More content wanted.
Chars per words: 4.77094972067 4.54256449028 105% => OK
Fourth root words length: 3.65774358864 3.78020617076 97% => OK
Word Length SD: 2.49065542364 2.54303337028 98% => OK
Unique words: 117.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.653631284916 0.622605031667 105% => OK
syllable_count: 258.3 290.88556701 89% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 41.4818490626 44.8134815571 93% => OK
Chars per sentence: 77.6363636364 76.5299724578 101% => OK
Words per sentence: 16.2727272727 16.8248392259 97% => OK
Discourse Markers: 1.54545454545 4.34317383033 36% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.251511268116 0.216113520407 116% => OK
Sentence topic coherence: 0.0883466847911 0.0766984524023 115% => OK
Sentence topic coherence SD: 0.042898520245 0.0603063233224 71% => OK
Paragraph topic coherence: 0.123894654995 0.12726935374 97% => OK
Paragraph topic coherence SD: 0.0533257367127 0.0580467560999 92% => OK

Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 10.09 8.71597938144 116% => OK
dale_chall_readability_score: 8.14 7.59969072165 107% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?

---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.