You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
– Say who you are
– Explain the problem
– Say what action you would like the store to take
Dear Sir/Madam,
My name is Sorena Ashkani and live in New York. I am writing to complain about one of your products which I have bought two days ago on 02/01/2020 from your shop center in New York . I have bought a telephone with answering machine which supposed to keep the ID of all the callers so I could choose which one I would like to hear.
After I reached home, I installed the phone. The next day when I came back home, I noticed that I have received some calls from my friends and family. The machine said that I have 20 messages and when I tried to select among the messages I realized it kept just the five recent calls’ ID and others have no ID. In another word, I was not able to choose to whom I want to listen. Therefore, your advertisement misled me and it is not right to advertise a feature which is not included.
I would like you to refund me as I send the phone back and take the required measures to rectify all the advertisements for this specific product.
I look forward to hearing from you very soon.
Yours faithfully,
Sorena Ashkani.
Grammar and spelling errors:
Line 5, column 181, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...1/2020 from your shop center in New York . I have bought a telephone with answerin...
^^
Transition Words or Phrases used:
if, look, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 9.0 3.03092783505 297% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 895.0 937.175257732 95% => OK
No of words: 201.0 206.0 98% => OK
Chars per words: 4.45273631841 4.54256449028 98% => OK
Fourth root words length: 3.76529505866 3.78020617076 100% => OK
Word Length SD: 2.48914908165 2.54303337028 98% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.611940298507 0.622605031667 98% => OK
syllable_count: 277.2 290.88556701 95% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 44.701581683 44.8134815571 100% => OK
Chars per sentence: 81.3636363636 76.5299724578 106% => OK
Words per sentence: 18.2727272727 16.8248392259 109% => OK
Discourse Markers: 2.09090909091 4.34317383033 48% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.250104530673 0.216113520407 116% => OK
Sentence topic coherence: 0.0758438107961 0.0766984524023 99% => OK
Sentence topic coherence SD: 0.0653933143264 0.0603063233224 108% => OK
Paragraph topic coherence: 0.137865414684 0.12726935374 108% => OK
Paragraph topic coherence SD: 0.0301265026677 0.0580467560999 52% => OK
Essay readability:
automated_readability_index: 8.7 8.37731958763 104% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 8.53 8.71597938144 98% => OK
dale_chall_readability_score: 7.28 7.59969072165 96% => OK
difficult_words: 35.0 41.2886597938 85% => More difficult words wanted.
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.