You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the shop manager. In your letter
• Describe the problem with the equipment
• Explained what happened when you phoned the shop
• Say what you like the manager to do
Dear Sir or Madam,
I am writing to inform you that I have purchased a microwave oven from your business place, but unfortunately, it is not functioning at all. When the equipment was started for the first time, it was hanged after completion of a minute and did not function until the restart. Moreover, the oven worked normally over the next couple of days but malfunctioning again like earlier. I must emphasize that it has caused us a great inconvenience to fulfil our daily routine.
Let me explain to you that I have registered a complaint with the customer service department of your company. The representative apologized for the inconvenience and assured that a service personnel will visit my house in 2-days but despite the assurance, no one bothered to address the issue.
I would, therefore, request you to dispatch your service staff to fix the oven urgently and provide us with the temporary replacement, if it cannot be repaired in a day or so. Otherwise, I will be constrained to demand a full refund of the money.
A swift response will be highly appreciated
Thanking you in anticipation
Yours faithfully,
Transition Words or Phrases used:
but, first, if, moreover, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 9.0 3.85567010309 233% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 955.0 937.175257732 102% => OK
No of words: 191.0 206.0 93% => More content wanted.
Chars per words: 5.0 4.54256449028 110% => OK
Fourth root words length: 3.71756304063 3.78020617076 98% => OK
Word Length SD: 3.06172173185 2.54303337028 120% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.65445026178 0.622605031667 105% => OK
syllable_count: 303.3 290.88556701 104% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 38.3119102778 44.8134815571 85% => OK
Chars per sentence: 106.111111111 76.5299724578 139% => OK
Words per sentence: 21.2222222222 16.8248392259 126% => OK
Discourse Markers: 4.33333333333 4.34317383033 100% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.216185196587 0.216113520407 100% => OK
Sentence topic coherence: 0.0776154990888 0.0766984524023 101% => OK
Sentence topic coherence SD: 0.0608765531597 0.0603063233224 101% => OK
Paragraph topic coherence: 0.103036354954 0.12726935374 81% => OK
Paragraph topic coherence SD: 0.0559082196429 0.0580467560999 96% => OK
Essay readability:
automated_readability_index: 12.7 8.37731958763 152% => OK
flesch_reading_ease: 50.16 70.7449484536 71% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 11.5 7.45979381443 154% => OK
coleman_liau_index: 11.72 8.71597938144 134% => OK
dale_chall_readability_score: 9.06 7.59969072165 119% => OK
difficult_words: 53.0 41.2886597938 128% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 12.0 8.15463917526 147% => OK
What are above readability scores?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.