you recently bought a piece of equipment for your kitchen but it did not work. you phoned the shop but no action was taken.
Write a letter to the shop manager.In your letter
1. Describe the problem with the equipment
2. Explain what happened when you phoned the shop
3 say what you would like the manager to do
Dear Sir or Madam,
My name is Kumar Sampad and I am a regular customer of your shop. I am writing this letter to raise an official complaint about the electric blender purchased from your shop last week.
I purchased Philips 87A Crushing Machine from your branch to serve all types of blending purposes. As per the specification, it was supposed to be able to crush ice blocks for making cold smoothies, but unfortunately, the blades stop working even with a small amount of ice. Although fruit juices can be made smoothly, it can not be considered at all as an all-purpose blending machine. Soon after noticing the problem, I called the technician from your customer service department. However, they took notes on my problem but nobody arrived at my home yet to inspect it physically.
From a reputed brand shop, after-sales-service is a vital issue to satisfy any customer which is unfortunately absent at your branch. Since the blender is still under warranty coverage, I would like to ask for a replacement blender within next two days, and full refund in case of failure to replace.
I look forward to hearing back from you immediately.
Yours faithfully,
Kumar Sampad.
Transition Words or Phrases used:
but, however, if, look, so, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 21.0 32.9175257732 64% => OK
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 996.0 937.175257732 106% => OK
No of words: 200.0 206.0 97% => OK
Chars per words: 4.98 4.54256449028 110% => OK
Fourth root words length: 3.76060309309 3.78020617076 99% => OK
Word Length SD: 2.9241067012 2.54303337028 115% => OK
Unique words: 141.0 127.690721649 110% => OK
Unique words percentage: 0.705 0.622605031667 113% => OK
syllable_count: 306.9 290.88556701 106% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 40.4170408378 44.8134815571 90% => OK
Chars per sentence: 90.5454545455 76.5299724578 118% => OK
Words per sentence: 18.1818181818 16.8248392259 108% => OK
Discourse Markers: 3.0 4.34317383033 69% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.158591409442 0.216113520407 73% => OK
Sentence topic coherence: 0.0599221185697 0.0766984524023 78% => OK
Sentence topic coherence SD: 0.0332933686582 0.0603063233224 55% => OK
Paragraph topic coherence: 0.0918942268573 0.12726935374 72% => OK
Paragraph topic coherence SD: 0.02684995291 0.0580467560999 46% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 11.1 8.37731958763 133% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 11.31 8.71597938144 130% => OK
dale_chall_readability_score: 8.56 7.59969072165 113% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.