You recently ordered a small item online but when it arrived it was damaged.
Write a letter to the company that sold you the item. In your letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Dear Sir or Madam,
I am writing to express my grievances with regards to the mobile phone that I ordered from your website during the clearance sale. Since it was a good bargain and available at an astonishingly low price, I decided to buy the Iphone X. However when I received the item, it was severely damaged.
Let me explain in detail. Firstly, the screen had a crack making it difficult to operate the phone. Even though I tried using it for a few days, the situation worsened and now the crack has spread across the whole phone. Secondly, according to the website I was supposed to receive a cover and screen guard, however, they were missing from the package. When I contacted the call center they said they will send it immediately, yet I am still waiting for the delivery.
Keeping my situation in mind, I request you to either replace the phone immediately or refund my money. Furthermore, could you please ensure stricter quality assurance before dispatching any items, to avoid such unpleasant situations in future.
I look forward to your co-operation.
Yours sincerely,
Mary Smith
Grammar and spelling errors:
Line 7, column 235, Rule ID: IN_PAST[1]
Message: Did you mean: 'in the future'?
Suggestion: in the future
...ms, to avoid such unpleasant situations in future. I look forward to your co-operation...
^^^^^^^^^
Transition Words or Phrases used:
first, firstly, furthermore, however, if, look, second, secondly, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 925.0 937.175257732 99% => OK
No of words: 188.0 206.0 91% => More content wanted.
Chars per words: 4.92021276596 4.54256449028 108% => OK
Fourth root words length: 3.70287850203 3.78020617076 98% => OK
Word Length SD: 2.70117988907 2.54303337028 106% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.68085106383 0.622605031667 109% => OK
syllable_count: 289.8 290.88556701 100% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 42.949825378 44.8134815571 96% => OK
Chars per sentence: 77.0833333333 76.5299724578 101% => OK
Words per sentence: 15.6666666667 16.8248392259 93% => OK
Discourse Markers: 5.91666666667 4.34317383033 136% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.153473141925 0.216113520407 71% => OK
Sentence topic coherence: 0.0495667301289 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.0479227592858 0.0603063233224 79% => OK
Paragraph topic coherence: 0.0785976743579 0.12726935374 62% => OK
Paragraph topic coherence SD: 0.0498087817638 0.0580467560999 86% => OK
Essay readability:
automated_readability_index: 9.6 8.37731958763 115% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 10.96 8.71597938144 126% => OK
dale_chall_readability_score: 9.08 7.59969072165 119% => OK
difficult_words: 56.0 41.2886597938 136% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.