You recently purchased a product from an online store and are unsatisfied about its quality. Now, you want to avail refund for the product but are unaware of the company’s return and refund policy. Write a letter to the customer relationship officer requesting information about the refund policy and in your letter, write:
• Why you are writing
• Why you are seeking refund
• When you want refund
Dear Sir/Madam,
I am a loyal and regular customer of your online store. I am writing to ask for the information about your company’s return and refund policy because I am not able to locate the policy webpage on your website.
Let me elaborate, recently, I have purchased a black color Samsung mobile from your online store on 5th March 2020. Yesterday, the product was delivered at my home address. But, unfortunately, I am quite disappointed with the product because the phone defected. Therefore, I would like to refund the amount for my purchase.
Furthermore, I would like to inform you that I bought the aforementioned product for my wife’s birthday and now I am planning to buy another attractive gift for her thus, I would really appreciate if you could initiate a refund within three days. As you know, the refund amount is $1500 and I will only be able to buy the gift after the payback.
I look forward to hearing from you at the earliest.
Yours faithfully,
Vishal Sharma
Grammar and spelling errors:
Line 5, column 325, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e to refund the amount for my purchase. Furthermore, I would like to inform you ...
^^^^^
Line 7, column 346, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...able to buy the gift after the payback. I look forward to hearing from you at th...
^^^^^^^^^^^
Transition Words or Phrases used:
but, furthermore, if, look, really, therefore, thus, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 834.0 937.175257732 89% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 4.8488372093 4.54256449028 107% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 2.80931291389 2.54303337028 110% => OK
Unique words: 107.0 127.690721649 84% => More unique words wanted.
Unique words percentage: 0.622093023256 0.622605031667 100% => OK
syllable_count: 259.2 290.88556701 89% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 60.3443452197 44.8134815571 135% => OK
Chars per sentence: 83.4 76.5299724578 109% => OK
Words per sentence: 17.2 16.8248392259 102% => OK
Discourse Markers: 6.1 4.34317383033 140% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.293918507077 0.216113520407 136% => OK
Sentence topic coherence: 0.0970422433025 0.0766984524023 127% => OK
Sentence topic coherence SD: 0.0517899248401 0.0603063233224 86% => OK
Paragraph topic coherence: 0.163387466666 0.12726935374 128% => OK
Paragraph topic coherence SD: 0.0358399382306 0.0580467560999 62% => OK
Essay readability:
automated_readability_index: 10.0 8.37731958763 119% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.55 8.71597938144 121% => OK
dale_chall_readability_score: 7.97 7.59969072165 105% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 70.2247191011 out of 100
Scores by essay e-grader: 6.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.