You recently ordered a small item online but when it arrived it was damaged Write a letter to the company that sold you the item In your letter give details about the order you made explain what was wrong with the item tell the company what you want them

Essay topics:

You recently ordered a small item online but when it arrived it was damaged.

Write a letter to the company that sold you the item. In your letter:

give details about the order you made

explain what was wrong with the item

tell the company what you want them to do about it

You should write at least 150 words.

Dear Sir or Madam,

I am writing this letter to express my disappointment with my recent purchase from your online store. I received my order yesterday and I was extremely dissatisfied with an item that I bought from your website.

Let me elaborate, I placed an order for power bank for my MI-Note 7 Pro mobile phone with order number ET8554 on 5th January. However, I was waiting for the item desperately because I wanted to gift it to my brother on his birthday.

If I may explain, there were a number of problems with the product. Firstly, the USB port was damaged of the product. Secondly, it was a blue color power bank instead of a red one which I originally ordered. Moreover, it looks like a used item because I found a few scratches on it. Therefore, the product is totally unusable for me.

I would really appreciate if you could give me a full refund of my purchase. I would suggest you to address this issue immediately because it is all about your business goodwill. I would be happy if you wish me to offer a discount for my next purchase.

I look forward to hearing from you at earlier convenience.

Yours faithfully,

Deepak Sharma

Votes
Average: 9.1 (2 votes)

Comments

Grammar and spelling errors:
Line 5, column 212, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...n item that I bought from your website. Let me elaborate, I placed an order for ...
^^^^^^^
Line 9, column 80, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'phone' seems to be countable, so consider using: 'phones'.
Suggestion: phones
... power bank for my MI-Note 7 Pro mobile phone with order number ET8554 on 5th January...
^^^^^
Line 17, column 180, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...it is all about your business goodwill. I would be happy if you wish me to offer ...
^
Line 21, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...r a discount for my next purchase. I look forward to hearing from you at ear...
^

Transition Words or Phrases used:
first, firstly, however, if, look, may, moreover, really, second, secondly, therefore

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 42.0 32.9175257732 128% => Less pronouns wanted
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 975.0 937.175257732 104% => OK
No of words: 208.0 206.0 101% => OK
Chars per words: 4.6875 4.54256449028 103% => OK
Fourth root words length: 3.79765784423 3.78020617076 100% => OK
Word Length SD: 2.71919523832 2.54303337028 107% => OK
Unique words: 129.0 127.690721649 101% => OK
Unique words percentage: 0.620192307692 0.622605031667 100% => OK
syllable_count: 303.3 290.88556701 104% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 27.8285567615 44.8134815571 62% => OK
Chars per sentence: 69.6428571429 76.5299724578 91% => OK
Words per sentence: 14.8571428571 16.8248392259 88% => OK
Discourse Markers: 6.07142857143 4.34317383033 140% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.242454953873 0.216113520407 112% => OK
Sentence topic coherence: 0.0753971596122 0.0766984524023 98% => OK
Sentence topic coherence SD: 0.0432957479574 0.0603063233224 72% => OK
Paragraph topic coherence: 0.122523442637 0.12726935374 96% => OK
Paragraph topic coherence SD: 0.0360200534229 0.0580467560999 62% => OK

Essay readability:
automated_readability_index: 8.1 8.37731958763 97% => OK
flesch_reading_ease: 65.73 70.7449484536 93% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.33 8.71597938144 107% => OK
dale_chall_readability_score: 7.9 7.59969072165 104% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.