You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired.
Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like the company to take
Dear Sir/Madam,
I am writing to complain about the problem with the air conditioning of the car, which I rented on 24 April. My work as a product analyst requires driving minimum 6-8 hours a day on company business. In the hot weather that we have now, driving a car without a functional air conditioner is uncomfortable and very tiring.
The car I rented is a Toyota Camry with registration number VGW910. I rented this car from your Surfers Paradise rental office. I was assured that the car was in fully working condition but I noticed a fault with the air conditioner on the same day I picked the car up. It only worked for a short period of time before shutting off and couldn’t be turned on later. I phoned your customer service a week ago and was reassured that I will get a replacement car within 24 hours. It is extremely disappointing that I haven’t had any communication from them since that day.
I request an immediate replacement of the car and expect a reply from you as soon as possible. I also believe I deserve an apology and an appropriate compensation for the inconvenience caused to me.
Yours faithfully,
Matthew Hayes
Grammar and spelling errors:
Line 5, column 298, Rule ID: PERIOD_OF_TIME[1]
Message: Use simply 'period'.
Suggestion: period
... the car up. It only worked for a short period of time before shutting off and couldn’t be tur...
^^^^^^^^^^^^^^
Transition Words or Phrases used:
also, but, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 958.0 937.175257732 102% => OK
No of words: 204.0 206.0 99% => OK
Chars per words: 4.69607843137 4.54256449028 103% => OK
Fourth root words length: 3.77926670891 3.78020617076 100% => OK
Word Length SD: 2.93143812636 2.54303337028 115% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.627450980392 0.622605031667 101% => OK
syllable_count: 299.7 290.88556701 103% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 28.7701620124 44.8134815571 64% => OK
Chars per sentence: 79.8333333333 76.5299724578 104% => OK
Words per sentence: 17.0 16.8248392259 101% => OK
Discourse Markers: 1.08333333333 4.34317383033 25% => More transition words/phrases wanted.
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.277818912088 0.216113520407 129% => OK
Sentence topic coherence: 0.0868002399496 0.0766984524023 113% => OK
Sentence topic coherence SD: 0.0538765546512 0.0603063233224 89% => OK
Paragraph topic coherence: 0.155148725825 0.12726935374 122% => OK
Paragraph topic coherence SD: 0.0476354664973 0.0580467560999 82% => OK
Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.68 8.71597938144 111% => OK
dale_chall_readability_score: 8.5 7.59969072165 112% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.