You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter:
- describe the problem with the equipment
- explain how this problem is affecting your work
- say what you want the shop or company to do
Dear Sir or Madam
I am Ivan who bought in your shop electric plate. Yesterday plate worked again very bad. I force to repair it by myself and now it is working quite well. I am a cook. I am baking, cakes and bread for customers.
And if my cooking equipment does not work properly I will lose a lot of time and money. In addition, my customers can be very disappointed in my poor service.
Moreover, I consider them very important customers for me. I think that they help to my business a lot to become more profitable. If my business stop because of breaking equipment that I bought from your shop I force to ask from you compensation.
Yours sincerely,
Ivan Choklia
