You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or the company which supplied the equipment.
In your letter
- describe the problem with the equipment
- explain how this problem is affecting your work
- say what you want the shop or company to do
Dear Sir or Madam,
I am Deepti and I am one of your frequent customers. I am writing to let you know the problem I have with the portable hard drive I bought from your shop last week. I work as a Corporate trainer and I usually work from home. Hence, I was very excited about the new hard drive where I would save all my training materials. But, the hard drive failed to work only within a week.
Let me explain my situation. I connected the new hard drive and moved all my data from my machine to it. Although it took more time than expected, the data was successfully transferred. I ejected the hard drive safely and picked it up to put it inside my bag. To my surprise, the drive was very hot. I patiently waited for it to cool down and then plugged it again to my machine only to find out that it failed to read. I have now lost access to all my important documents and training materials. I called your customer care number and registered a complaint with them. Unfortunately, they asked me to hand over the hard disk at customer service department and wait for 3 days. But, I have a corporate training lecture in 2 days and with all my presentations and training materials inside the hard disk, it is impossible for me to deliver the training.
Would you kindly attend to my problem urgently and help me retrieve all my data by tomorrow? Since the hard drive is still in warranty, I would request you to give me a replacement once my data is completely recovered.
Thank you for your consideration.
Yours faithfully,
Deepti
Grammar and spelling errors:
Line 3, column 166, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...rive I bought from your shop last week. I work as a Corporate trainer and I usual...
^
Line 5, column 498, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...rtant documents and training materials. I called your customer care number and re...
^
Transition Words or Phrases used:
but, hence, still, then, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 12.0 5.05154639175 238% => Less conjunction wanted
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 53.0 32.9175257732 161% => Less pronouns wanted
Preposition: 34.0 26.3917525773 129% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1265.0 937.175257732 135% => OK
No of words: 284.0 206.0 138% => Less content wanted.
Chars per words: 4.45422535211 4.54256449028 98% => OK
Fourth root words length: 4.10515524023 3.78020617076 109% => OK
Word Length SD: 2.64620816926 2.54303337028 104% => OK
Unique words: 147.0 127.690721649 115% => OK
Unique words percentage: 0.517605633803 0.622605031667 83% => More unique words wanted or less content wanted.
syllable_count: 399.6 290.88556701 137% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 14.0 9.13402061856 153% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 19.0 12.6804123711 150% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 36.55898736 44.8134815571 82% => OK
Chars per sentence: 66.5789473684 76.5299724578 87% => OK
Words per sentence: 14.9473684211 16.8248392259 89% => OK
Discourse Markers: 1.73684210526 4.34317383033 40% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 10.0 7.41237113402 135% => OK
Sentences with negative sentiment : 7.0 1.49484536082 468% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.156820065956 0.216113520407 73% => OK
Sentence topic coherence: 0.0589212446834 0.0766984524023 77% => OK
Sentence topic coherence SD: 0.0660886422498 0.0603063233224 110% => OK
Paragraph topic coherence: 0.129718108917 0.12726935374 102% => OK
Paragraph topic coherence SD: 0.0555617516633 0.0580467560999 96% => OK
Essay readability:
automated_readability_index: 7.0 8.37731958763 84% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 7.94 8.71597938144 91% => OK
dale_chall_readability_score: 7.22 7.59969072165 95% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
---------------------
Rates: 67.4157303371 out of 100
Scores by essay e-grader: 6.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.