You work at home and have a problem with a piece of equipment that you use for your job.Write a letter to the shop or company which supplied the equipment in your letter.• Describe the problem with the equipment• Explain how this problem is affecting

Dear Sir or Madam,

I am writing to express my dissatisfaction for the new Lenovo T470 laptop which was purchased by my company from your store billed on 23 August, 2019. The device has some hardware or software issue due to which my work is hindered.

The main problem which I encountered is that the system hangs very frequently. The only way to recover is by restarting it forcefully. I suspect the issue is either with the installed Windows 10 software or the hard drive of the system.

This is happening more than three to four times in a day which consequently affects my work-related deliveries. The data on which I was working get lost whenever the system crash hence I need to rework on the same files.

I am entitled to request you that as the laptop is under warranty kindly replace the machine as per the policies. I would also like to suggest that kindly check the device before selling it as it impacts the customer experience.
I look forward to hearing from you.

Yours faithfully
Isha

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 3, column 138, Rule ID: COMMA_MONTH_DATE[1]
Message: The comma is probably incorrect: 'August 2019'.
Suggestion: August 2019
...my company from your store billed on 23 August, 2019. The device has some hardware or softwa...
^^^^^^^^^^^^
Line 5, column 80, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... that the system hangs very frequently. The only way to recover is by restarting it...
^^^
Line 10, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...as it impacts the customer experience. I look forward to hearing from you. Yo...
^

Transition Words or Phrases used:
also, consequently, hence, look, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 843.0 937.175257732 90% => OK
No of words: 179.0 206.0 87% => More content wanted.
Chars per words: 4.7094972067 4.54256449028 104% => OK
Fourth root words length: 3.65774358864 3.78020617076 97% => OK
Word Length SD: 2.65103666156 2.54303337028 104% => OK
Unique words: 117.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.653631284916 0.622605031667 105% => OK
syllable_count: 256.5 290.88556701 88% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 4.0 0.824742268041 485% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 40.263799544 44.8134815571 90% => OK
Chars per sentence: 76.6363636364 76.5299724578 100% => OK
Words per sentence: 16.2727272727 16.8248392259 97% => OK
Discourse Markers: 3.18181818182 4.34317383033 73% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.160751246964 0.216113520407 74% => OK
Sentence topic coherence: 0.0540149901716 0.0766984524023 70% => OK
Sentence topic coherence SD: 0.0332048632994 0.0603063233224 55% => OK
Paragraph topic coherence: 0.0706699635995 0.12726935374 56% => OK
Paragraph topic coherence SD: 0.0225718320557 0.0580467560999 39% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 8.9 8.37731958763 106% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 9.74 8.71597938144 112% => OK
dale_chall_readability_score: 8.22 7.59969072165 108% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.