Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain In the letter Describe the problem and why you are unhappy Arrange for an engineer to visit your home Request a reduction in your bill

Dear Sir or Madam,

I am writing this letter to let you know about my disappointment with regards to the poor internet service. Recently, I have re-contracted my net service with you because I faced absolutely no issues the previous year. However, unfortunately am facing multiple connectivity issues since last week.

Firstly, as you are aware am working from home and majority of my work is related to exchange of emails. Due to slow internet connection, am unable to respond to urgent emails promptly. So, luckily my boss is able to assist me for this interim period till the time this matter gets resolved. Secondly, downloading files and data has become an arduous task for me. "Patience is virtue" is rightly said by some. Due to this, my overall work time has increased and reflects poorly on my working attitude. Therefore, it becomes essential for me to fix this issue immediately. Lastly, my kids are complaining too because they are unable to watch Netflix and their favorite cartoons properly after they come back from school. The TV normally keeps loading the pictures and is extremely slow. Hence, they are jumping up and down asking me to contact you and get this matter to your kind attention right away.

Overall, this net problem has created havoc in my work life and has become very chaotic to handle my kids. So, please arrange for an engineer who can immediately visit my place and rectify this issue. Appreciate, if you could look into this matter with utmost urgency. Also, I wish to seek an appropriate discount on my total bill for the inconvenience caused.

Looking forward for a prompt reply.

Yours faithfully,
Nur Amirah

Votes
Average: 9.5 (2 votes)

Grammar and spelling errors:
Line 3, column 243, Rule ID: AM_I[1]
Message: Did you mean 'am I'?
Suggestion: am I
...e previous year. However, unfortunately am facing multiple connectivity issues sin...
^^
Line 5, column 27, Rule ID: AM_I[1]
Message: Did you mean 'am I'?
Suggestion: am I
...last week. Firstly, as you are aware am working from home and majority of my wo...
^^
Line 7, column 168, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...or an engineer who can immediately visit my place and rectify this issue. Appreci...
^^

Transition Words or Phrases used:
also, first, firstly, hence, however, if, lastly, look, second, secondly, so, therefore, you know

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 5.0 3.85567010309 130% => OK

Performance on vocabulary words:
No of characters: 1402.0 937.175257732 150% => OK
No of words: 281.0 206.0 136% => Less content wanted.
Chars per words: 4.98932384342 4.54256449028 110% => OK
Fourth root words length: 4.09427095027 3.78020617076 108% => OK
Word Length SD: 2.70861290759 2.54303337028 107% => OK
Unique words: 188.0 127.690721649 147% => OK
Unique words percentage: 0.669039145907 0.622605031667 107% => OK
syllable_count: 437.4 290.88556701 150% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 19.0 12.6804123711 150% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 29.3888817615 44.8134815571 66% => OK
Chars per sentence: 73.7894736842 76.5299724578 96% => OK
Words per sentence: 14.7894736842 16.8248392259 88% => OK
Discourse Markers: 5.10526315789 4.34317383033 118% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 9.0 7.41237113402 121% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.169326540914 0.216113520407 78% => OK
Sentence topic coherence: 0.0512006273212 0.0766984524023 67% => OK
Sentence topic coherence SD: 0.0450946342526 0.0603063233224 75% => OK
Paragraph topic coherence: 0.0826881498198 0.12726935374 65% => OK
Paragraph topic coherence SD: 0.027493328457 0.0580467560999 47% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 9.5 8.37731958763 113% => OK
flesch_reading_ease: 57.27 70.7449484536 81% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.8 7.45979381443 118% => OK
coleman_liau_index: 11.07 8.71597938144 127% => OK
dale_chall_readability_score: 8.94 7.59969072165 118% => OK
difficult_words: 82.0 41.2886597938 199% => OK
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.