The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
In the memorandum,the business manager of happy Pancake House restaurant concludes that the replacement of the butter by margaring has little impact on their customers.to support that ,he/she cites that only 2 percent of customers have complained and many servers have reported that a number of customers do not complain with the margarine instead when they ack for the butter.Although the conclusion of the author might be correct ,there are several alternative plausible explanation which could account for the facts in the argument.
to begin with , only 2 percent bad feedback can be explained by the invalidity of the data.it is possible that the data may be not collected by the scientific methods.many of the feedback is missed by the researchers.without the total number of the people who involved in this collection,it is possible that the number is not enough to suggest that 98 percent customers are happy with the change.the customers who provided the feedback should be representative.if it turns out that those customers are all students or children who can not distinguish butter from margarine,then the data of 2 percent is not convincing.and the explaination of the manager about this phenomena is incorrect.
in addition,the author explains the 2 percent complaint by the reasons that 98 percent customers are happy with this replacement.although this explanation is reasonable,other pausible explanation cannot be ignored .it is possible that only a part of the customers gave the feedback to the restaurant.many of the customers who do not satisfy with the replacement may do not complain about it.what of equal possiblity is that the restaurants do not recieve successfully the complaint from the customers.that is to say, customers complain about the change in oral
and the servers or managers do not observe the complaint from the customers.if this is the case,then the auhtor's argument will be strongly impaired.
finally,managers states that customers do not distinguish butter from margarine or they use the term 'butter ' to refer to either butter or margarine.
absence of the information contributes to the failure to rule out the possibility that customers who ask for butter are not willing to complain and destroy the mood of having dinners due to this replacement.it is also possible that servers do not offer the true feedback of the customers bacause their working quantity will increase if they have to tell the margarine and butter when customers ask for one of them.without the detailed information, we cannot rule out these plausible explanation.
to sum up, people cannot decide which explanation is the best until further investigation is performed.it is unfair to keep blind to other explanations.
Comments
Essay evaluation report
Attribute Value Ideal
Final score: 3.0 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 10 15
No. of Words: 444 350
No. of Characters: 2275 1500
No. of Different Words: 189 200
Fourth Root of Number of Words: 4.59 4.7
Average Word Length: 5.124 4.6
Word Length SD: 3.116 2.4
No. of Words greater than 5 chars: 166 100
No. of Words greater than 6 chars: 137 80
No. of Words greater than 7 chars: 103 40
No. of Words greater than 8 chars: 70 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 44.4 21.0
Sentence Length SD: 30.21 7.5
Use of Discourse Markers (%): 0.8 0.12
Sentence-Text Coherence: 0.4 0.35
Sentence-Para Coherence: 0.809 0.50
Sentence-Sentence Coherence: 0.112 0.07
Number of Paragraphs: 7 5
Grammar and spelling errors:
Line 1, column 18, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , the
In the memorandum,the business manager of happy Pancake House...
^^^^
Line 1, column 184, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...mpact on their customers.to support that ,he/she cites that only 2 percent of cust...
^^
Line 1, column 378, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Although
...ne instead when they ack for the butter.Although the conclusion of the author might be c...
^^^^^^^^
Line 1, column 432, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...onclusion of the author might be correct ,there are several alternative plausible ...
^^
Line 5, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: To
...unt for the facts in the argument. to begin with , only 2 percent bad feedbac...
^^
Line 5, column 14, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...acts in the argument. to begin with , only 2 percent bad feedback can be expl...
^^
Line 5, column 288, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , it
...e people who involved in this collection,it is possible that the number is not enou...
^^^
Line 5, column 573, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , then
...an not distinguish butter from margarine,then the data of 2 percent is not convincing...
^^^^^
Line 5, column 661, Rule ID: THIS_NNS[1]
Message: Did you mean 'these'?
Suggestion: these
...d the explaination of the manager about this phenomena is incorrect. in additio...
^^^^
Line 9, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: In
...about this phenomena is incorrect. in addition,the author explains the 2 perc...
^^
Line 9, column 12, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , the
...phenomena is incorrect. in addition,the author explains the 2 percent complaint...
^^^^
Line 9, column 169, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , other
....although this explanation is reasonable,other pausible explanation cannot be ignored ...
^^^^^^
Line 9, column 214, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...r pausible explanation cannot be ignored .it is possible that only a part of the c...
^^
Line 11, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: And
...ers complain about the change in oral and the servers or managers do not observe ...
^^^
Line 11, column 96, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , then
...t from the customers.if this is the case,then the auhtors argument will be strongly i...
^^^^^
Line 15, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Finally
...rgument will be strongly impaired. finally,managers states that customers do not d...
^^^^^^^
Line 15, column 8, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , managers
... will be strongly impaired. finally,managers states that customers do not distinguis...
^^^^^^^^^
Line 15, column 108, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...om margarine or they use the term butter to refer to either butter or margarine. ...
^^
Line 17, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Absence
... refer to either butter or margarine. absence of the information contributes to the f...
^^^^^^^
Line 21, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: To
...e out these plausible explanation. to sum up, people cannot decide which expl...
^^
Transition Words or Phrases used:
also, but, finally, if, may, so, then, in addition, to begin with, to sum up, that is to say
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 26.0 19.6327345309 132% => OK
Auxiliary verbs: 12.0 12.9520958084 93% => OK
Conjunction : 9.0 11.1786427146 81% => OK
Relative clauses : 24.0 13.6137724551 176% => OK
Pronoun: 39.0 28.8173652695 135% => Less pronouns wanted
Preposition: 62.0 55.5748502994 112% => OK
Nominalization: 18.0 16.3942115768 110% => OK
Performance on vocabulary words:
No of characters: 2330.0 2260.96107784 103% => OK
No of words: 434.0 441.139720559 98% => OK
Chars per words: 5.36866359447 5.12650576532 105% => OK
Fourth root words length: 4.56428161445 4.56307096286 100% => OK
Word Length SD: 3.35685399655 2.78398813304 121% => OK
Unique words: 194.0 204.123752495 95% => OK
Unique words percentage: 0.447004608295 0.468620217663 95% => OK
syllable_count: 709.2 705.55239521 101% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 4.96107784431 161% => OK
Article: 3.0 8.76447105788 34% => OK
Subordination: 4.0 2.70958083832 148% => OK
Conjunction: 2.0 1.67365269461 119% => OK
Preposition: 7.0 4.22255489022 166% => OK
Performance on sentences:
How many sentences: 6.0 19.7664670659 30% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 72.0 22.8473053892 315% => The Avg. Sentence Length is relatively long.
Sentence length SD: 228.722114269 57.8364921388 395% => The lengths of sentences changed so frequently.
Chars per sentence: 388.333333333 119.503703932 325% => Less chars_per_sentence wanted.
Words per sentence: 72.3333333333 23.324526521 310% => Less words per sentence wanted.
Discourse Markers: 15.3333333333 5.70786347227 269% => Less transition words/phrases wanted.
Paragraphs: 7.0 5.15768463074 136% => Less paragraphs wanted.
Language errors: 20.0 5.25449101796 381% => Less language errors wanted.
Sentences with positive sentiment : 1.0 8.20758483034 12% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 6.88822355289 58% => More negative sentences wanted.
Sentences with neutral sentiment: 1.0 4.67664670659 21% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.146893877489 0.218282227539 67% => OK
Sentence topic coherence: 0.0836858463048 0.0743258471296 113% => OK
Sentence topic coherence SD: 0.0586246707549 0.0701772020484 84% => OK
Paragraph topic coherence: 0.0790929572459 0.128457276422 62% => OK
Paragraph topic coherence SD: 0.0547846873258 0.0628817314937 87% => OK
Essay readability:
automated_readability_index: 40.0 14.3799401198 278% => Automated_readability_index is high.
flesch_reading_ease: -1.6 48.3550499002 -3% => Flesch_reading_ease is low.
smog_index: 17.1 7.1628742515 239% => Smog_index is high.
flesch_kincaid_grade: 31.4 12.197005988 257% => Flesch kincaid grade is high.
coleman_liau_index: 15.05 12.5979740519 119% => OK
dale_chall_readability_score: 10.63 8.32208582834 128% => OK
difficult_words: 94.0 98.500998004 95% => OK
linsear_write_formula: 29.0 12.3882235529 234% => Linsear_write_formula is high.
gunning_fog: 30.8 11.1389221557 277% => Gunning_fog is high.
text_standard: 31.0 11.9071856287 260% => The average readability is very high. Good job!
What are above readability scores?
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Maximum six paragraphs wanted.
Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.