4. You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager.
In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
Dear Sir/Madam
I am writing this letter to express my dissatisfaction with the delay in the delivery of a book. I ordered ’12 Rules of Life’ from your official website www.staples.com with order number AB66896Z on the 12th of August. As I paid for the express delivery post was a birthday present for my friend who is a great admirer/fan of this book. He is celebrating his birthday tomorrow and I would like to give it to him personally. however, this delay has put my plan in jeopardy.
In the view of this situation, I have a suggestion to offer. you have a store in my city and they have a copy of this book on display which the manager claimed cannot be sold. however, I was wondering if you could phone the manager and let me purchase the display copy instead so that I can have this book later today. Also, if you can cancel the online order after confirming the order with the local store, it will be helpful to me.
Please contact me at your earliest convenience. I look forward to a swift and satisfactory resolution to this matter.
Yours faithfully,
Grammar and spelling errors:
Line 7, column 435, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: However
...ould like to give it to him personally. however, this delay has put my plan in jeopardy...
^^^^^^^
Line 13, column 62, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: You
...ituation, I have a suggestion to offer. you have a store in my city and they have a...
^^^
Line 13, column 177, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: However
...ich the manager claimed cannot be sold. however, I was wondering if you could phone the...
^^^^^^^
Transition Words or Phrases used:
also, however, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 911.0 937.175257732 97% => OK
No of words: 194.0 206.0 94% => More content wanted.
Chars per words: 4.69587628866 4.54256449028 103% => OK
Fourth root words length: 3.73207559907 3.78020617076 99% => OK
Word Length SD: 2.77551832388 2.54303337028 109% => OK
Unique words: 116.0 127.690721649 91% => More unique words wanted.
Unique words percentage: 0.59793814433 0.622605031667 96% => OK
syllable_count: 275.4 290.88556701 95% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 38.1185103766 44.8134815571 85% => OK
Chars per sentence: 82.8181818182 76.5299724578 108% => OK
Words per sentence: 17.6363636364 16.8248392259 105% => OK
Discourse Markers: 2.45454545455 4.34317383033 57% => More transition words/phrases wanted.
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.262389298245 0.216113520407 121% => OK
Sentence topic coherence: 0.0826435906498 0.0766984524023 108% => OK
Sentence topic coherence SD: 0.0568884827933 0.0603063233224 94% => OK
Paragraph topic coherence: 0.139665093337 0.12726935374 110% => OK
Paragraph topic coherence SD: 0.0893267873574 0.0580467560999 154% => OK
Essay readability:
automated_readability_index: 9.5 8.37731958763 113% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.68 8.71597938144 111% => OK
dale_chall_readability_score: 7.57 7.59969072165 100% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.