A staff member of hotel helped you in a difficult situation. Write a letter to a manager of the hotel.
- What is the problem
- What happened
- What need to do by the manager
Dear Sir/Madam,
I am writing to express my satisfaction on support that one of staff member offered me during my stay at your hotel Star Light. I booked room in your hotel for my international project settlement meeting during 28 September to 30 September. Being five start hotel, service you offered was superb, also Meal and other facilities were excellent.
My meeting was on 29 September in the evening, at that morning I went out for the walk. When I was came back, I saw that my room was cleaned by your cleaning staff. However, I was surprised when I saw that my meeting file was missing. I was freaked out and called the reception and told them about the whole incident.
After 10 minute Mr. Kumar came there and told me to clam down. He immediately contact to the security room and checked the CCTV footage of my room. He got to know that at that whole time only the cleaning staff was entered into my room. He called cleaning staff and asked them about the stuff and checked their garbage bags. My documents were found in that bags and I was relaxed. However, the incident was not commendable, cleaning staff had to pay more attention while cleaning the personal stuff of guest.
I want you to take strict action against such events and aware your staff about such actions. I am pleased by the support Mr. Kumar offered me so you have to congratulate him and tell other people to take inspiration from such kind of behavior.
Your's faithfully.
Shamal Kute
Grammar and spelling errors:
Line 3, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I am writing to express my satisfaction ...
^^^
Line 5, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...and other facilities were excellent. My meeting was on 29 September in the ev...
^^^
Line 5, column 103, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'come'.
Suggestion: come
...ing I went out for the walk. When I was came back, I saw that my room was cleaned by...
^^^^
Line 7, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...told them about the whole incident. After 10 minute Mr. Kumar came there and...
^^^
Line 7, column 82, Rule ID: HE_VERB_AGR[3]
Message: The pronoun 'He' must be used with a third-person verb: 'contacts'.
Suggestion: contacts
...nd told me to clam down. He immediately contact to the security room and checked the CC...
^^^^^^^
Line 7, column 241, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...leaning staff was entered into my room. He called cleaning staff and asked them ab...
^^
Line 9, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...leaning the personal stuff of guest. I want you to take strict action against...
^^^
Line 12, column 12, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...avior. Yours faithfully. Shamal Kute
^^^^^
Transition Words or Phrases used:
also, however, so, while, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 9.0 3.03092783505 297% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 45.0 32.9175257732 137% => Less pronouns wanted
Preposition: 35.0 26.3917525773 133% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1221.0 937.175257732 130% => OK
No of words: 263.0 206.0 128% => OK
Chars per words: 4.64258555133 4.54256449028 102% => OK
Fourth root words length: 4.02706775958 3.78020617076 107% => OK
Word Length SD: 2.45324066106 2.54303337028 96% => OK
Unique words: 144.0 127.690721649 113% => OK
Unique words percentage: 0.54752851711 0.622605031667 88% => More unique words wanted or less content wanted.
syllable_count: 364.5 290.88556701 125% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 36.8286032964 44.8134815571 82% => OK
Chars per sentence: 81.4 76.5299724578 106% => OK
Words per sentence: 17.5333333333 16.8248392259 104% => OK
Discourse Markers: 2.2 4.34317383033 51% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 8.0 2.54639175258 314% => Less language errors wanted.
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0744559356456 0.216113520407 34% => OK
Sentence topic coherence: 0.0240059291506 0.0766984524023 31% => OK
Sentence topic coherence SD: 0.0305423896662 0.0603063233224 51% => OK
Paragraph topic coherence: 0.0527879738353 0.12726935374 41% => OK
Paragraph topic coherence SD: 0.0461426928525 0.0580467560999 79% => OK
Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.34 8.71597938144 107% => OK
dale_chall_readability_score: 7.3 7.59969072165 96% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.