There have been several complaints about the reception area where the visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to manager.
Describe the complains that have been received.
Say why the reception area is important.
Suggest how it could be improved.
Dear Raj,
I am Aparna Kanavaje, one of your employees, working at London city Centre office as a receptionist. As discussed in our last monthly meeting held on 2nd of November, we are supposed to solve the complains received from the visitors about the reception area and overall arrangements at the place. I am writing this letter to provide some suggestions related to the improvement for the front desk area.
Guests who have visited last month gave me a few complaints such as huge waiting time due to the single receptionist, overcrowded place in peak hours, an uncomfortable sitting arrangement and suffocation due to lack of ventilation process.
Reception is the key area for any of the organisations as this is the first place where visitors come to enquire. Cleanliness, spacious architecture and comfortable environment are the crucial factors guests seek for. Company’s reputation is generally judged by the front desk area before proceeding further for any deal. Hence, it really plays a substantial role in the positive mindset of the clients.
Therefore, I request you to expand the reception desk. Hiring one more receptionist would be a better option to lessen the workload. Additionally, removing unnecessary old infrastructure and arranging modern sitting arrangement would be appreciable.
I am looking forward to hearing from you at the earliest.
Yours Sincerely,
Alina Alex.
Grammar and spelling errors:
Line 2, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Raj, I am Aparna Kanavaje, one of your employ...
^^^^
Line 4, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e improvement for the front desk area. Guests who have visited last month gave ...
^^^^
Transition Words or Phrases used:
first, hence, look, really, so, therefore, such as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 14.0 32.9175257732 43% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 10.0 3.85567010309 259% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1208.0 937.175257732 129% => OK
No of words: 222.0 206.0 108% => OK
Chars per words: 5.44144144144 4.54256449028 120% => OK
Fourth root words length: 3.8600083453 3.78020617076 102% => OK
Word Length SD: 3.20077297701 2.54303337028 126% => OK
Unique words: 151.0 127.690721649 118% => OK
Unique words percentage: 0.68018018018 0.622605031667 109% => OK
syllable_count: 372.6 290.88556701 128% => OK
avg_syllables_per_word: 1.7 1.41237113402 120% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 54.3096534839 44.8134815571 121% => OK
Chars per sentence: 92.9230769231 76.5299724578 121% => OK
Words per sentence: 17.0769230769 16.8248392259 101% => OK
Discourse Markers: 3.84615384615 4.34317383033 89% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.202027152718 0.216113520407 93% => OK
Sentence topic coherence: 0.0623193284736 0.0766984524023 81% => OK
Sentence topic coherence SD: 0.0479628884157 0.0603063233224 80% => OK
Paragraph topic coherence: 0.0837871265587 0.12726935374 66% => OK
Paragraph topic coherence SD: 0.0487459664887 0.0580467560999 84% => OK
Essay readability:
automated_readability_index: 12.7 8.37731958763 152% => OK
flesch_reading_ease: 45.76 70.7449484536 65% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 11.1 7.45979381443 149% => OK
coleman_liau_index: 13.98 8.71597938144 160% => OK
dale_chall_readability_score: 9.53 7.59969072165 125% => OK
difficult_words: 71.0 41.2886597938 172% => OK
linsear_write_formula: 14.5 8.62886597938 168% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.