There have been several complaints about the reception area where the visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to the manager. In your letter,
• Describe the complains that have been received.
• Say why the reception area is important.
• Suggest how it could be improved.
Dear Mr Smith,
I am writing in response to your request of my input on improving the reception area.
As you may be aware, we are continuously receiving complaints from our visitors about the substandard conditions of the reception area. Most of the complaints pointed out the issues of dust-laden sofas and non-availability of drinking water. Also, the glass wall behind seats receives direct sunlight and makes it difficult to sit there.
The reception is the first point of contact for our visitors and if we don’t facilitate them properly then we can’t turn them into customers. I sincerely apologise but I have to mention that in long run this situation might result in loss of business which no organisation want to afford in the present day competitive market.
As a suggestion, we need to hire a professional cleaning staff for upkeep the place. Installing a water dispenser will solve the problem of drinking water. Putting a reflective glass film or blinds on the glass wall will restrict the direct sunlight and will retain the temperature. Also, we can install a television for playing our company’s promotional campaign media as visitors will get to know more about our business. Putting some indoor plants will help in balancing the atmosphere and provide clean air.
I hope you will find my suggestions helpful.
Yours sincerely,
Jack Ryan
Transition Words or Phrases used:
also, but, first, if, may, so, then
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 11.0 4.92783505155 223% => Less auxiliary verb wanted.
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1166.0 937.175257732 124% => OK
No of words: 225.0 206.0 109% => OK
Chars per words: 5.18222222222 4.54256449028 114% => OK
Fourth root words length: 3.87298334621 3.78020617076 102% => OK
Word Length SD: 2.96647939484 2.54303337028 117% => OK
Unique words: 148.0 127.690721649 116% => OK
Unique words percentage: 0.657777777778 0.622605031667 106% => OK
syllable_count: 347.4 290.88556701 119% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 42.2363034065 44.8134815571 94% => OK
Chars per sentence: 89.6923076923 76.5299724578 117% => OK
Words per sentence: 17.3076923077 16.8248392259 103% => OK
Discourse Markers: 2.69230769231 4.34317383033 62% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.160179340126 0.216113520407 74% => OK
Sentence topic coherence: 0.0563012108451 0.0766984524023 73% => OK
Sentence topic coherence SD: 0.0707889802014 0.0603063233224 117% => OK
Paragraph topic coherence: 0.0962529787001 0.12726935374 76% => OK
Paragraph topic coherence SD: 0.0677856443042 0.0580467560999 117% => OK
Essay readability:
automated_readability_index: 11.6 8.37731958763 138% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 12.47 8.71597938144 143% => OK
dale_chall_readability_score: 9.04 7.59969072165 119% => OK
difficult_words: 65.0 41.2886597938 157% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.