You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
introduce yourself
explain the problem
and state what action you would like from the company
Dear Sir,
My name is John Davidson and I am one of your frequent customers. I live in Woodstock and have been using your services and buying your products for the last 11 years.
On Tuesday, 12th June, I visited your store to purchase a TV. I bought a Toshiba LED TV which has the code 40L675B40. On purchasing this TV, I was assured that this was the latest model and the best there was to buy. However, when I got home I discovered that not only did the remote controls not work but also the qt1ality of the picture was not as good as promised, in fact it was quite blurry. I called your customer service department immediately on Tuesday and they assured me that my TV would be replaced or fixed within two days. I am disappointed to say that this has not happened and I have received no communication since then.
I am exceedingly displeased with both the quality of the product I purchased from your company as well as the poor service I have received since. I hope this problem will be resolved promptly.
I expect to receive a replacement TV or have my current TV repaired but only if it could be fixed within a day.
Regards
Nainsi
Grammar and spelling errors:
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ceived no communication since then. I am exceedingly displeased with both the...
^
Line 7, column 96, Rule ID: BOTH_AS_WELL_AS[1]
Message: Probable usage error. Use 'and' after 'both'.
Suggestion: and
...e product I purchased from your company as well as the poor service I have received since....
^^^^^^^^^^
Line 7, column 147, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...the poor service I have received since. I hope this problem will be resolved prom...
^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... problem will be resolved promptly. I expect to receive a replacement TV or h...
^
Transition Words or Phrases used:
also, but, however, if, so, then, well, as to, in fact, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 36.0 32.9175257732 109% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 945.0 937.175257732 101% => OK
No of words: 213.0 206.0 103% => OK
Chars per words: 4.43661971831 4.54256449028 98% => OK
Fourth root words length: 3.82027741392 3.78020617076 101% => OK
Word Length SD: 2.566791656 2.54303337028 101% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.615023474178 0.622605031667 99% => OK
syllable_count: 290.7 290.88556701 100% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 44.3959457608 44.8134815571 99% => OK
Chars per sentence: 85.9090909091 76.5299724578 112% => OK
Words per sentence: 19.3636363636 16.8248392259 115% => OK
Discourse Markers: 6.0 4.34317383033 138% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.155090627094 0.216113520407 72% => OK
Sentence topic coherence: 0.0528281533826 0.0766984524023 69% => OK
Sentence topic coherence SD: 0.0306257410702 0.0603063233224 51% => OK
Paragraph topic coherence: 0.090090799725 0.12726935374 71% => OK
Paragraph topic coherence SD: 0.0219520004003 0.0580467560999 38% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 8.47 8.71597938144 97% => OK
dale_chall_readability_score: 7.91 7.59969072165 104% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.